Job description

About Fintalent

Fintalent connects clients with leading freelance experts specializing in M&A, strategic finance, and transformation. Our vetted network includes over 5,000 professionals from more than 50 countries. We primarily serve private equity-backed growth companies, corporations engaged in M&A activities, and private equity firms. We handle all legal and administrative aspects, managing the full operational cycle—from project intake and talent matching through contracting, onboarding, payments, and offboarding—allowing our freelancers to concentrate fully on their projects.

Role Overview

We seek an Operations Associate to facilitate the smooth execution of client projects on the Fintalent platform. This role involves collaborating with clients, freelance experts, and internal teams to ensure project progress. Key tasks include reviewing candidate applications, aiding onboarding, maintaining communication channels, preparing contracts, processing invoices, and addressing daily operational inquiries with guidance transitioning toward independent workload management.

Key Duties

Evaluate applications from finance professionals and contribute to compiling client shortlists
Maintain ongoing communication with clients and candidates during hiring phases
Prepare incoming client projects for talent sourcing readiness
Assist with onboarding new clients and freelance professionals
Create and manage contracts, invoices, and payment requests
Follow up on outstanding payments and support invoicing collections
Oversee active projects to resolve daily operational obstacles
Handle support queries from clients and freelancers
Detect platform bugs and recommend process and system improvements

Candidate Profile

1 to 3 years’ experience in Operations, Customer Success, Recruitment Coordination, or other process-focused roles
Fluent in written and spoken English; additional language skills are advantageous
High attention to detail coupled with a strong sense of ownership
Capacity to juggle multiple priorities in a dynamic environment
Comfortable adopting new software and AI technologies
Proactive mindset focused on problem solving and process enhancement

Preferred Attributes

Experience in startup, SaaS, or FinTech sectors
Background in Operations, Customer Success, or Consulting
Interest or knowledge in Finance, M&A, or Private Equity

Additional Information

This position directly contributes to Fintalent’s core business operations, playing a vital role in continuous operational improvements and platform development. For those who thrive on problem-solving, organizing complex workflows, and driving weekly enhancements, this is an excellent opportunity.

Work is fully remote, with a preference for candidates based in Europe. Engagement level is 80-100%.

Operations Associate