Process Specialist

About the Role

We are looking for a meticulous and analytical Ad Certification Specialist to handle content reviews and ensure compliance with policies on digital advertising platforms. This position suits those who excel in dynamic settings, make prudent decisions amid uncertainty, and are comfortable assessing diverse content types.

Key Responsibilities

• Assess advertisements and linked URLs for compliance with platform standards.
• Maintain precision and uniformity during content moderation and certification tasks.
• Detect, analyze, and report policy breaches, sensitive materials, and new content trends.
• Uphold platform policies aligned with internal compliance requirements.
• Engage in User Acceptance Testing by identifying bugs and proposing improvements.
• Work collaboratively with teams across various time zones.
• Use proprietary tools effectively to classify and moderate content.
• Document and escalate issues properly to guarantee timely solutions.
• Assist management in refining ad review workflows and compliance procedures.

Minimum Qualifications

• Completion of High School Diploma or GED.
• A minimum of two years’ relevant experience.

Preferred Attributes

• Keen attention to detail and skill in interpreting ambiguous content.
• Adaptability to fast-paced, high-workload environments.
• Strong communication, organizational, and time management capabilities.
• Up-to-date awareness of current events, pop culture, and internet trends.
• Competence in reviewing sensitive or potentially harmful content.
• Reliability in executing repetitive tasks with high accuracy.
• Willingness to work rotating shifts, including weekends.
• Experience in advertising review, content moderation, or digital marketing.
• Familiarity with macOS and iOS platforms.

Company Overview

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited, delivers comprehensive business process management services worldwide. Its integrated IT and BPM solutions unlock value across various industries by addressing key challenges. With 42 delivery centers in 14 countries and a workforce of over 60,000 employees representing 105 nationalities as of March 2026, the firm stands as a global leader acknowledged by multiple industry awards for excellence in business and HR practices.

Equal Opportunity

Infosys promotes equal employment opportunities, providing unbiased consideration regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, veteran status, disability, or other protected characteristics.