Product Development, Improvement and Testing Specialist

About Midland Power

Midland Power is a dynamic Canadian company with 20 years of experience specialising in designing, enhancing, and distributing a wide range of power equipment and home backup power products throughout North America. Based in Toronto, our dedicated team aims to deliver superior products to retail partners while fostering respect and commitment to our customers. We cultivate a supportive workplace culture that values teamwork, personal growth, professional success, and work-life balance.

Role Overview

As a key member of our Product Development Design team, you will drive the enhancement of product performance and quality from conception through production testing to after-sales customer feedback. Situated in the Greater Toronto Area, this full-time position presents the chance to engage hands-on with mechanical, gas and solar-powered battery equipment, and home backup power products intended for broad retail distribution across Canada.

Key Responsibilities

• Conduct comprehensive product testing, meticulously document results, and integrate findings to meet or surpass quality standards.
• Perform inspections and tests on incoming samples as well as finished goods to ensure compliance.
• Create and lead the development of quality checklists, procedural documentation, and process guidelines.
• Investigate product issues, identify root causes, and implement actionable solutions to guarantee proper functioning.
• Analyze feedback from customers, test data, inspection reports, and research to pinpoint opportunities for quality improvements.
• Integrate identified improvements into future product iteration plans.
• Work collaboratively with designers and manufacturers to execute impactful quality enhancements.

Desired Attributes and Skills

• Proactive problem solver adept at diagnosing issues, uncovering root causes, and transforming recommendations into effective actions.
• Mechanically knowledgeable with an understanding of product construction, operation, failure modes, especially in power equipment and hard-goods sectors.
• Detail-oriented and methodical in collecting data and validating assumptions to make data-driven decisions.
• Patient, persistent, and resilient under pressure, committed to resolving challenges thoroughly.
• Motivated by continuous product improvement to make items more reliable, safer, and durable.
• Committed lifelong learner enthusiastic about expanding knowledge on Midland’s products.

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Civil, Industrial), Industrial Design, Product Development, or related field combined with practical experience.
• At least 3 years of professional experience in product development and improvement roles.
• Proficiency with SolidWorks and related CAD software tools.
• Experience with quality improvement methodologies such as Lean and Six Sigma.
• Bilingual proficiency in English and Mandarin is advantageous.

Additional Benefits

• Annual performance-based bonus opportunities.
• Comprehensive health and dental insurance plans.
• Paid vacation and time off.
• Other employee perks fostering a positive work environment.