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Product Support Engineer
Noida, Uttar Pradesh, India · Full Time
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- Experience
- Any
- Salary
- INR 216,000 – INR 360,000 / year
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Education
- Diploma
- Eligibility
- Candidates possessing a diploma in any specialization are eligible to apply.
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
We are seeking a Product Support Engineer to join our team, located in Noida, India. The role focuses on delivering technical support and collaborating across departments to enhance our products.
Key Responsibilities
- Work jointly with multiple internal teams to drive product enhancements and resolve issues.
- Handle and respond to customer inquiries through phone, email, and chat channels promptly.
- Deliver technical support adhering to defined service level agreements (SLAs).
- Create and maintain documentation of solutions for use in the company's knowledge base.
Candidate Requirements
- Diploma in any field of specialization.
- Proficiency in English and Hindi to communicate effectively with customers and team members.
Compensation
The position offers an annual salary ranging from 216000 to 360000 INR.