Relationship Manager

Job Overview

We are looking for a proactive Relationship Manager to promote the use of Petpooja products, including Invoice by Petpooja, Payroll by Petpooja, Task by Petpooja, and Purchase by Petpooja. The role targets diverse markets such as retail outlets, salons, grocery stores, and more, beyond just the food and beverage sector.

Key Responsibilities

• Drive sales of Petpooja Retail POS and associated apps across various horizontal markets, extending beyond F&B.
• Generate new sales leads actively, approach B2C businesses, and smoothly onboard them onto Petpooja solutions.
• Establish and nurture robust relationships with business owners by offering market insights and tailored solutions for operational improvement.
• Execute contract signings with new clients, manage inbound queries, and support existing clients through promotional and marketing efforts aimed at customer base growth.
• Oversee sales operations including administrative duties, performance reporting, process refinement, and sharing analytical insights with senior leadership to enhance client relationships and service quality.
• Plan and implement strategies to meet monthly sales and customer acquisition goals, including targets for daily client visits and demonstrations.
• Serve as the primary contact during field visits, confidently presenting Petpooja’s offerings and value.
• Act as an ambassador for Petpooja’s brand by upholding professionalism, integrity, and a client-focused approach.

Candidate Requirements

• Possess a Bachelor's degree is preferred.
• Have 1 to 3 years of professional experience in sales roles.
• Exhibit a problem-solving attitude and customer-first mindset.
• Understand CRM principles and demonstrate effective influencing skills.
• Maintain presentable appearance and communicate fluently.
• Must own a two-wheeler with valid driving license and a laptop for client demonstrations.