Relationship Manager

About the Role

Stellar Consultancy seeks an enthusiastic Relationship Manager dedicated to fostering and maintaining strong connections with students. This position requires understanding each student's needs, offering prompt assistance, collaborating with various internal departments, and guaranteeing a seamless and positive educational experience.

Key Responsibilities

• Develop and sustain robust relationships with student clientele.
• Comprehend student requirements and deliver timely support.
• Proactively follow up on assignments, deadlines, and other academic updates with students.
• Liaise effectively with internal teams to ensure clear communication and efficient service provision.
• Address student inquiries with professionalism and provide suitable guidance.
• Keep detailed records of student communications and subsequent follow-ups.

Candidate Requirements

• Exceptional spoken and written communication skills.
• Strong aptitude for interpersonal relations and relationship management.
• Well-developed organizational and time-management capabilities.
• Basic proficiency in MS Excel, MS Word, and managing email correspondence.
• Ability to handle multiple tasks simultaneously in a dynamic setting.
• Previous experience in student counseling, relationship management, telecalling, or customer service will be advantageous.
• Possession of a bachelor's degree in any field.

Compensation and Work Details

The role offers a monthly stipend ranging from 15,000 to 20,000 INR. The position is based in Ahmedabad, Gujarat, India, requiring on-site attendance.