Sales Manager

About Mindspace

Mindspace, established in 2014, operates premium flexible workspaces and continues to expand across Europe, Israel, and the US. Its offering includes thoughtfully designed offices, meeting rooms, event spaces, and daily office solutions that support enterprises, startups, small businesses, and independent founders working in a hybrid environment. Positioned as a lifestyle brand, the company focuses on hospitality, service, and the overall workplace experience. Today, Mindspace serves more than 15,000 members across over 40 prime locations, including cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, and Bucharest.

Why Work at Mindspace

The company aims to provide a workplace where people can grow, learn, and feel supported. Employees are part of a design-led, diverse, and positive environment with a strong emphasis on wellbeing and quality. Team members collaborate with highly skilled colleagues in a global business that values local culture and offers long-term career potential worldwide.

About the Role

In this Sales Manager position, you will oversee the full pre-sales and sales journey for the company’s spaces, while also supporting customer success, retention, and upselling. The role is central to qualifying opportunities and driving closed deals.

Key Responsibilities

Pre-sales and sales

• Screen SMB leads and move qualified prospects toward tours and signed deals through both inbound and outbound activity.
• Assess customer needs carefully so the proposed solution aligns with expectations around functionality, service, timing, budget, and quality.
• Prepare suitable proposals for Office+AR in line with Mindspace’s internal guidelines.
• Maintain regular follow-up with prospects and keep communication open throughout the process.
• Partner with the Community Manager to ensure a smooth and positive onboarding experience.

Customer success, retention, and upsell

• Review and improve sales targets for each SMB customer within Office+AR.
• Spot emerging customer needs or challenges and anticipate future growth or expansion opportunities.
• Ensure monthly payment issues are handled promptly.
• Carry out the SMB retention strategy.
• Support the Customer Experience team with member support and service delivery.

Requirements

• Previous experience in B2B sales.
• Strong teamwork mindset and the ability to collaborate effectively.
• Broad experience working with different organizations and stakeholders.
• Excellent verbal and written communication skills in both German and English.
• A proactive, positive, and practical attitude.

Critical Competencies for Success

• Strong multitasking ability with the capacity to handle several projects at once while meeting strict deadlines.
• Sound judgement and the confidence to make thoughtful decisions quickly when plans change.
• A careful, self-aware working style with the discipline to recognize and correct mistakes.
• A results-driven mindset with practical, creative thinking and the ability to act quickly when others depend on you.
• Strong problem-solving skills and the ability to learn fast and adapt resourcefully.
• The ability to earn trust from a broad range of clients.
• Comfort working independently toward targets and escalating concerns in time.
• Flexibility to adapt to a fast-moving and changing work environment.
• Ability to plan ahead with a strong focus on execution.

Benefits

• Generous annual leave entitlement.
• Meal support through a lunch card.
• Birthday and Christmas gift vouchers.
• Access to a mental health app.
• Subsidy for public transport passes.
• Team activities and end-of-year events.

Additional Information

Mindspace describes itself as a people-focused organization that supports learning, growth, and meaningful contribution. Employees receive recognition for their work, opportunities for continued development, and a structured onboarding process to help them integrate quickly into the team.