Senior Data Analyst

About the Company

Black Box Limited operates as a worldwide technology solutions integrator, serving clients across unified communications, network infrastructure, data center and virtualization, enterprise applications, and cyber security. The organization focuses on helping customers speed up business outcomes by building strong relationships with employees, clients, and stakeholders. Its approach is shaped by innovation, accountability, transparency, respect, and openness, and it supports clients through its international footprint and a workforce of 4,000+ professionals across 30 countries.

Working closely with leading technology partners such as Avaya, Cisco, HP, Juniper, Microsoft, Netapp, and Polycom, Black Box provides tailored technology solutions and end-to-end services that help customers move faster. Black Box Networks is part of Essar Enterprise.

Role Overview

The company is hiring a Senior Data Analyst for its Bengaluru office, located at Manyata Tech Park. This is an in-office position with a five-day workweek and rotational shifts. The role calls for more than 4 years of experience in data analysis and reporting.

Key Responsibilities

• Build, enhance, and support complete Power BI dashboards and reporting solutions that assist business teams in making decisions.
• Work with ITSM platforms such as SNOW and Remedy, and use the data from these tools effectively.
• Handle ad hoc data requests from internal and external stakeholders and prepare outputs in PPT, Excel, and other reporting formats.
• Deliver all recurring and client-specific reporting and analytics requirements on time.
• Examine datasets, apply statistical methods, and produce regular analytical insights and reports.
• Identify ways to improve existing workflows and metrics, and simplify or automate reporting and tracking activities wherever possible.
• Partner with stakeholders to encourage decisions driven by data.
• Collect business requirements and convert them into practical reporting and dashboard solutions.
• Develop clear, useful reports that surface process gaps, inefficiencies, and opportunities for improvement.
• Take part in due-diligence and transition analysis work, validate proposed solutions, and support required changes.
• Support lead tracking and reporting activities.

Required Skills and Experience

• Strong background in data analysis and statistical interpretation, including concepts such as distributions, probability, hypothesis testing, and A/B testing.
• Advanced SQL skills for querying, manipulating, and analyzing database data.
• Solid Excel expertise, including formulas, pivot tables, and visual analysis features.
• Hands-on experience in Power BI, including data modeling, measure building, Power Query, and report development.
• Ability to create dashboards and visual reports that communicate insights clearly.
• Understanding of ETL concepts and data preparation workflows.
• Experience using ITSM systems such as SNOW and Remedy.

Application Details

Interested candidates are expected to share their profile along with the following details: total experience, relevant experience, current CTC, expected CTC, notice period, current company, current location, preferred location, willingness to work from 2:00 PM to 11:00 PM, willingness to work from office for 5 days a week, and education qualification with specialization.

Additional Information

The role requires availability for rotational shifts and a fixed on-site work arrangement. The requested joining details indicate that candidates should be comfortable with evening working hours from 2:00 PM to 11:00 PM.