Senior IT Systems Administrator

About Daw Production House

Daw is a Saudi production company that integrates cinematic techniques into client projects. Their mission centers on crafting compelling films that inspire thought, emotion, and action.

Primary Responsibilities

• Oversee and administer the Microsoft environment, including Microsoft 365 management, user accounts, permissions, and digital identities.
• Manage Exchange, SharePoint, Teams, OneDrive, and configure Azure Active Directory/Entra ID along with license and security policy administration.
• Maintain and support internal IT infrastructure by monitoring hardware, systems, and network operations to troubleshoot and resolve malfunctions.
• Provide network and VPN connectivity support and ensure IT documentation such as policies and standard operating procedures are up-to-date.

Secondary Responsibilities

• Deliver daily helpdesk technical assistance, resolving issues with email, systems, printers, and network connectivity.
• Handle device setup for employees.
• Support and integrate additional platforms like Zoom and Odoo.
• Manage technical inventory for hardware, software, licenses and coordinate warranty and maintenance schedules.
• Recommend technical solutions to enhance organizational productivity and promote security awareness among staff.

Candidate Profile

• A minimum of five years of hands-on IT experience with demonstrated expertise in Microsoft 365 services.
• Resides in Riyadh and available for immediate joining.
• Exceptional problem-solving aptitude coupled with strong technical support capabilities.
• Highly organized, dependable, and effective in communication.