Senior Product Manager

About CloudFactory

CloudFactory is driven by the mission to unlock artificial intelligence's potential to transform global industries. By integrating cutting-edge technology with a worldwide network of skilled professionals, they convert unusable data into actionable insights, enabling significant real-world impact on a broad scale.

More than just a company, CloudFactory fosters a worldwide community built on trust and shared values, believing that meaningful work transforms lives. Their dedication to continuous earning, learning, and service underpins their goal to connect one million individuals to impactful employment and develop inspirational leaders.

Our Culture

• Mission-Driven: Committed to generating economic and social benefits.
• People-Centric: Prioritizing team growth, wellbeing, and inclusivity.
• Innovative: Welcoming change and collaborative improvement.
• Globally Connected: Encouraging cooperation among diverse cultures and viewpoints.

If innovation, teamwork, and genuine impact excite you, CloudFactory is a great fit!

Role Overview

We are searching for a Senior Product Manager who will act as a vital link among customers, engineering, and stakeholders, responsible for converting client requirements into scalable product solutions and steering the product roadmap execution.

This role entails managing a major product segment, collaborating closely with enterprise clients to grasp their challenges, prioritize needs, and deliver value-adding solutions across multiple customers. It's perfect for a product leader adept at balancing strategic vision with hands-on delivery in a dynamic, customer-focused setting.

Key Responsibilities

• Steer the strategy and roadmap for a designated domain within CloudFactory's client-facing platform.
• Identify market and customer opportunities that support CloudFactory’s product direction.
• Set product objectives, metrics for success, and priorities alongside product leadership.
• Integrate customer insights and market trends into overall product strategy and planning.
• Collaborate directly with enterprise customers to comprehend their business challenges and translate these into scalable product features.
• Partner with Sales, Solutions, Customer Success, and Delivery teams to aid customer engagement and enhance product adoption.
• Communicate product goals, priorities, and compromises effectively to both technical and non-technical audiences.
• Build trust with customers, balancing their requests against wider platform priorities.
• Lead product discovery processes, including customer interviews, workflow analyses, usability feedback, and data evaluation.
• Convert customer issues into clear product requirements, user stories, and acceptance criteria.
• Validate solutions through experimentation and customer feedback before development investment.
• Use qualitative and quantitative data to guide product decisions.
• Manage end-to-end execution of the roadmap initiatives for your product segment.
• Work closely with Engineering and Design across planning, development, testing, and release stages.
• Prioritize initiatives based on customer impact, business value, and technical feasibility.
• Monitor progress, manage dependencies, mitigate risks, and ensure successful product releases.
• Define and track product KPIs measuring customer satisfaction and business results.
• Collaborate across multiple functions including Engineering, Design, Data, AI/ML, Operations, and Customer Success for high-quality delivery.
• Support release planning, product documentation, and customer training activities.
• Encourage strong inter-team collaboration ensuring alignment on goals and execution.

Candidate Requirements

• Minimum of five years experience in Product Management, preferably within B2B SaaS, enterprise software, or platform products.
• Proven track record owning significant product areas throughout discovery to delivery phases.
• Experience collaborating directly with enterprise clients and internal teams.
• Ability to translate complex customer needs into scalable and effective product solutions.
• Solid understanding of software development lifecycles, APIs, and cloud-based application platforms.
• Substantial history working alongside engineering teams during product development.
• Strong analytical problem-solving capabilities and a data-driven approach to decision-making.
• Excellent communication and stakeholder relationship management skills.

• Preferred experience includes enterprise or platform product development, involvement with AI/ML, data platforms, or human-in-the-loop workflows.
• Familiarity with Agile methodologies.
• Experience partnering with Sales and Customer Success teams for client engagements.
• Capability to thrive in rapidly growing, fast-paced settings.

Desired Attributes

• A customer-focused mindset enthusiastic about addressing real business problems.
• Balance between strategic insight and effective execution.
• Collaborative disposition that fosters trust among customers, engineering, and business units.
• Technical curiosity with effective communication towards engineering teams.
• Strong ownership mentality oriented towards measurable customer and business success.
• Confidence in prioritizing tasks using data, client feedback, and business goals.

Why Join CloudFactory?

• Leadership over impactful product initiatives serving enterprise clients.
• Collaborate with skilled engineering, AI, and product professionals to develop innovative solutions.
• Engage with global customers to tackle complex operational challenges.
• Help shape products blending AI, human expertise, and enterprise technology.
• Work in a mission-based company offering tangible impact and room for advancement.

Recruitment Process

The hiring process is straightforward and conversational, emphasizing mutual understanding rather than just skill assessments:

• Initial 30-minute discussion with Talent team covering role overview, your background, goals, and questions.
• 45-minute session with Vice President of Engineering addressing your experience delivering products and technical challenges.
• 45-minute meeting with Head of Platform Strategy focusing on product thinking, customer discovery, prioritization, and roadmap management.
• Final 30-minute chat with Chief Product & Technology Officer discussing product philosophy, leadership, and alignment with company vision.

The process encourages genuine conversations to help both parties evaluate mutual fit.

Benefits

• Meaningful mission and inclusive culture.
• Work that delivers impact.
• Competitive salary with quarterly variable bonuses.
• Comprehensive medical coverage.
• Group life insurance.
• Opportunities for personal growth and professional development.
• Regular team building and social events.

At CloudFactory, work transcends employment—it's a platform for growth, impact, and community. Join us to develop your career, contribute meaningfully, and be part of a global movement. We welcome you to bring your authentic self to work and embark on this journey with us.