- Experience
- 2–4 yrs
- Salary
- —
- Openings
- 1
- Posted
- 4 hours ago
- Work mode
- In office
- Education
- ITE / N Levels / GCE O Levels / Diploma / Higher Diploma in SCM or Logistics
- Resume
- Required to apply
Where you'll work
Job description
About the Role
This role involves managing shipping documentation, coordinating shipments, and ensuring punctual deliveries within the logistics division. The coordinator will handle data entry, adhere to shipping regulations, and collaborate closely with Customer Service, Suppliers, Freight Forwarders, and warehouse teams.
Key Responsibilities
- Prepare and file all shipping documents including Delivery Orders, Commercial Invoices, and Packing Lists for various shipment types such as Revenue Sales and Warranty Orders.
- Administer BOI shipment approvals and generate Advance Shipping documents.
- Input and update shipment information into the Oracle system and customer portals.
- Provide shipment-related details (e.g., photographs, Certificates of Origin, cargo specifics) upon customer request.
- Coordinate with Customer Service Representatives, Suppliers, Freight Forwarders, shipping companies, and warehouse staff regarding delivery statuses and shipment schedules.
- Monitor shipment reports including Miss On-Time Delivery, BOI reports, and daily shipping reports to ensure timely dispatches.
- Lead the shipping team, address daily shipment and order processing challenges, handle correspondence regarding shipments such as missing or additional documents for clearance, and escalate complex issues when necessary.
- Investigate shipment errors or issues and implement corrective actions for straightforward cases; collaborate with supervisors for more complex problem resolution.
- Assist with daily manpower allocation for shipping operations and provide training to new hires and team members on shipping procedures.
- Serve as a point of contact for routine shipment inquiries and coordinate with other departments as needed.
Qualifications and Skills
- Possess 2 to 4 years of relevant experience in shipping or logistics coordination.
- Educational background may be ITE / N Levels (with 6 years’ experience), GCE O Levels (5 years’ experience), Diploma in Supply Chain Management/Logistics (3 years’ experience), or Higher Diploma in SCM/Logistics (2 years’ experience).
- Experience handling assignments requiring judgment in issue resolution or recommendations.
- Competent in entering shipment data into Oracle systems.
- Able to troubleshoot incorrect shipment arrangements or documentation errors under moderate supervision.
- Capable of independently leading a team to achieve monthly Key Performance Indicators.
- Proficient in Microsoft Excel for data entry and basic formula usage.
- Skilled in Microsoft Word to prepare standardized letters related to shipping documentation.
Company Information
Founded in 1951, Kulicke & Soffa Industries, Inc. specializes in advanced semiconductor and electronics assembly solutions designed to foster a smarter and more sustainable future. The company offers an expanding portfolio of products and services supporting growth and technology evolution across extensive markets.
Equal Opportunity Statement
Kulicke & Soffa is committed to merit-based recruitment, offering equal opportunity regardless of age, race, gender, religion, marital status, family responsibilities, or disability.