Solution Engineer (Pre-Sales)

About Zip

Zip is a cutting-edge AI platform designed for enterprise procurement, combining human and AI agent collaboration. It orchestrates procurement across teams, tools, and vendors, enabling companies to innovate faster by securing essential resources efficiently.

Trusted by top enterprises like T-Mobile, OpenAI, AMD, Mars, and Dollar Tree, Zip has facilitated over $500 billion in spend and saved more than $8 billion. The team comprises leaders from Apple, Airbnb, Meta, and former procurement heads of major global firms. With $371 million raised and a $2.2 billion valuation, Zip is recognized among Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc.'s Best in Business, and LinkedIn's Top Startups.

Role Overview

As a Solution Engineer at Zip, you will be the technical liaison during pre-sales, championing Zip’s suite of solutions to potential customers. Your key responsibility is to illustrate how Zip’s offerings align with the prospect’s procurement, finance, and technology landscapes, collaborating with sales teams to close deals effectively.

Key Responsibilities

• Engage in customer interactions to perform discovery, present demonstrations, answer inquiries, and resolve objections, clearly illustrating Zip's value proposition.
• Take full ownership in responding to client follow-ups, including demos, RFx submissions, and IT security questionnaires.
• Collaborate closely with sales representatives to achieve sales targets.
• Work alongside Post-Sales Solutions Consultants for a smooth transition from sales to implementation, ensuring customer needs and expectations are clearly communicated.
• Provide insights and feedback to enhance internal processes, product features, and competitive positioning.

Required Qualifications

• Minimum three years of experience in mid-market B2B solution selling within a dynamic environment.
• Ability to customize messaging for diverse stakeholders from individual contributors to executives.
• Strong business acumen and understanding of processes.
• Expertise in solution selling, emphasizing the differentiation of software solutions in addressing core customer challenges.
• Proficient in conducting discovery conversations to identify client pain points and value drivers.
• Familiarity with software integration concepts such as iPaaS and APIs.
• A strong solution-oriented approach to help customers visualize how Zip meets their requirements.
• Competent in troubleshooting technical problems.
• Self-initiated learner with rapid technology adaptation capabilities.

Preferred Skills

• Experience with ERP systems like NetSuite, Sage, Workday, Oracle, or CLMs, GRC, procurement, or AP automation tools.
• Background in procurement, accounts payable automation, payments, or fintech solutions for procurement processes.
• Educational or domain expertise in procurement, accounting, or information systems.
• CPA certification is advantageous.
• Hands-on experience with REST APIs and middleware tools for integration or development.

Compensation

The position offers an OTE salary range of $140,000 to $170,000, determined by relevant factors such as location, experience, education, and specialized skills.

Benefits and Perks

• Equity participation in a start-up environment.
• Comprehensive health, vision, and dental insurance.
• Commuter benefits.
• Organized team-building activities and social events.
• Unlimited paid time off policy.
• Provision of Apple hardware and home office financial support.
• 401(k) retirement plan.

Inclusivity and Culture

Zip values ownership, transparent communication, and an underdog mindset among its team members. The company fosters a diverse and inclusive workplace open to applicants from all backgrounds and encourages individuals to apply even if their experience does not match precisely the job requirements.