- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 days ago
- Work mode
- In office
- Eligibility
- <ul><li>Applicants from military, emergency services, law enforcement, security, or mental health industries are strongly encouraged.</li><li>Must be based in or around Wellington, New Zealand.</li><li>Clearance checks are a mandatory requirement for employment.</li></ul>
- Resume
- Required to apply
Where you'll work
Job description
About Sonder
Sonder is committed to enhancing individual safety, wellbeing, and support using a synergy of cutting-edge digital technology and an experienced team of professionals. Our platform ensures members have 24/7 access to immediate assistance from medical, safety, and mental health specialists, with the capacity to deliver in-person support during urgent situations. Sonder empowers organizations with real-time insights that promote safer, healthier environments and measurable business benefits.
Company Background and Growth
- Operational since 2017, Sonder has expanded across Australia, New Zealand, and the UK.
- Supported by renowned venture capital firms, Sonder's mission is to drive positive change in workplace wellbeing worldwide.
- Currently serves over 1,000,000 members and employs 200+ personnel, including a robust responder network.
Role Overview
The Sonder Responder role forms a vital part of our on-the-ground support system. Working in close alignment with our Support Centre, you will provide real-time, face-to-face assistance for our members during safety, health, or critical incidents. This flexible, casual position operates on a 24-hour on-call roster—ideal for professionals seeking autonomy in their schedule. You can nominate your preferred hours and will receive remuneration for availability as well as incident response.
Key Responsibilities
- Deliver swift in-person assistance during emergencies and non-emergencies, collaborating with central support operations.
- Participate in relationship-building and engagement with stakeholders to further Sonder’s objectives.
- Contribute feedback and input for refining operations and network management protocols.
- Support local responder network growth and operational readiness.
- Provide community engagement, training, and stakeholder management to strengthen partner relations.
Who Should Apply?
This opportunity is best suited for individuals with backgrounds in the military, emergency services, law enforcement, security, or mental health sectors who thrive under pressure and are driven to help others. Strong decision-making abilities and the capacity to evaluate critical incidents are crucial, along with empathy and self-awareness.
Additional Information
- Applicants must possess recent or current experience in security, military, or emergency-related services within Australia, with an established local network.
- All personnel are required to pass thorough background checks, including a National Police Check and a Working With Children Check (WWCC). Recent clearances are advantageous.
- The role prioritizes flexibility—perfect for those seeking work-life balance with variable on-call responsibilities.
Terms & Conditions
- This is a casual, contract-based opportunity based in or around Wellington, New Zealand.
- Compensation provided for both on-call availability and per-incident callouts.