Stock Assistant

Role overview

As a Stock Assistant, you will keep merchandise replenished, maintain orderly shelves, and help ensure the sales floor remains welcoming, safe, and efficient for customers and colleagues.

Key responsibilities

• Replenish shelves with merchandise and keep the sales floor organized and presentable.
• Carry out standard service and operational tasks, including handling routine process steps and making basic decisions within set guidelines.
• Assist teammates with everyday stock and inventory activities by following established procedures.
• Guide and coach colleagues on non-routine transactional tasks, shelf stocking, inventory replenishment, and effective product presentation.
• Handle customer service work, including more complex or unusual questions and cases.
• Help plan work schedules, coordinate with support teams, and allocate short-term tasks so deadlines are met.
• Complete operational duties in line with company processes and make adjustments to settings or parameters where required to meet performance expectations.
• Follow all required work methods and safety rules, including the use of personal protective equipment, to protect people and the workplace.
• Manage priorities to meet quality and timeliness targets while using performance tools to improve individual output.

Education and experience

This role requires post-secondary non-tertiary education, along with practical experience and a solid understanding of routine procedures or systems. Limited managerial experience is expected.

Skills and capabilities

You should bring strong organization, clear communication, customer service ability, inventory handling knowledge, and comfort with operational processes. Attention to detail, safe working practices, time management, and the ability to train others are also important.

Additional information

The source also notes that the role involves routine inventory tasks, stock presentation, customer handling, schedule coordination, and compliance with mandatory procedures and safety measures. No separate salary, benefits, vacancy count, or start date were provided.