Store Manager

Role Overview

We are seeking a proactive and goal-oriented Store Manager to lead the operations of our electric vehicle showroom at GBG X. This showroom features a variety of electric two-wheeler brands. The appointed individual will oversee the entire store functioning, drive sales results, enhance customer satisfaction, and manage the store team effectively.

Key Responsibilities

• Boost showroom sales to meet or surpass monthly and quarterly revenue objectives.
• Engage directly with walk-in customers, converting inquiries into confirmed purchases.
• Promote additional sales opportunities by upselling and cross-selling across different EV brands and models.
• Maintain high conversion rates and foster continuous revenue growth.
• Deliver outstanding customer service, ensuring customer satisfaction and effectively addressing any issues or complaints.
• Keep consistent and timely follow-ups with prospective leads and interested customers.
• Supervise and provide guidance to the sales team, ensuring they possess strong product knowledge and sales capabilities.
• Monitor team achievements, motivating members towards meeting targets.
• Ensure the showroom’s cleanliness, presentation, and proper merchandise display are up to standards.
• Oversee inventory control and accurate stock monitoring.
• Collaborate with various EV brands to stay informed on product availability and updates.
• Maintain vendor relationships and ensure timely communication of pricing, promotions, and product details.
• Prepare and manage regular reports outlining daily, weekly, and monthly sales data, lead conversions, and customer databases.
• Provide performance summaries to higher management for review and strategizing.