Strategy & Operations Associate

About the Role and Company

Join a leading professional network dedicated to enabling economic opportunities globally. Our platform supports members in building impactful connections, finding exciting roles, developing skills, and obtaining valuable insights daily. We also encourage employee growth within a culture fostering trust, inclusion, care, and enjoyment.

This position is based in New York, NY, requiring onsite attendance. The work environment supports flexibility with trust as a foundation, optimizing culture and connection.

Key Responsibilities

• Analyze complex, ambiguous business challenges by structuring problems logically and performing data-driven evaluations to derive critical insights and strategic recommendations.
• Utilize analytical data to establish and track performance targets, guiding business growth directions.
• Measure and assess the impact of implemented projects to ensure optimal prioritization of business initiatives.
• Collaborate intensively with Deal Desk leadership and cross-functional stakeholders to formulate strategies, manage complex programs, and present findings to senior management.
• Develop and implement automated workflows for key commercial operations processes, including order management and pricing, incorporating AI/ML or rule-based systems to enhance efficiency and decision-making speed.
• Adapt quickly across SaaS and marketing domains, proactively taking ownership of extensive, global workstreams.
• Investigate industry trends and competitive intelligence to support decision-making and strategy formulation.

Candidate Requirements

• Minimum of three years in strategic, analytical, or operational roles such as sales operations, business operations, consulting, finance, or analytics.
• At least two years utilizing Excel, SQL, and PowerPoint within a professional context.
• Bachelor’s degree in business, analytics, operations, economics, computer science, or a related discipline.
• Experience leveraging AI-powered tools in business analytics or operations.

Preferred Qualifications

• Experience in commercial operations within SaaS or marketing sectors, specifically in deal desk or pricing functions.
• Proficiency in applying AI and automation solutions across analytical, communication, strategic, and program management tasks.
• Advanced analytical capabilities to translate data into actionable insights and business narratives.
• Expert-level skills in Excel including financial modeling and data analysis.
• Familiarity with BI technologies and querying languages such as Tableau, SQL, or Presto, or demonstrated rapid learning ability.
• Strong communication skills suitable for executive presentations and effective partnership with diverse stakeholders.
• Proven leadership in cross-functional initiatives and collaboration without direct hierarchical authority.
• Comfort managing ambiguity and complex strategic challenges with a continuous improvement mindset.
• Experience in large, enterprise-wide program management, particularly within global organizations.

Compensation

Salary ranges from $89,000 to $145,000 annually, varying by candidate qualifications, experience, certifications, and location cost-of-labor differences. Compensation may also include performance bonuses, stock options, and other incentives.

Equal Opportunity and Accessibility

The employer values diversity and inclusiveness, offering equal opportunity regardless of various protected characteristics. Reasonable accommodations during hiring processes are available upon request to support individuals with disabilities.

Compliance and Privacy

This role adheres to fair pay practices and legal compliance including pay transparency policies and data privacy protections for candidates.