Strategy & Operations Lead

About BJAK

BJAK was founded in 2019 with the mission to provide smarter financial planning, saving, and growth solutions. It pioneered the first mobile-first insurance platform in Southeast Asia, making insurance accessible online to millions. Currently, BJAK is expanding its offerings to include spending, saving, investing, exchanging, traveling, and more, aiming to help people maximize their money every day. The company operates with a diverse team from over 20 nationalities working globally either remotely or from offices.

The Role

As a Strategy & Operations Lead, you will collaborate closely with core teams on high-impact projects spanning engineering, product development, hiring, operations, and business growth. This dynamic role requires addressing emerging challenges, building new capabilities, and steering execution in crucial areas as the company scales.

Key Responsibilities

• Lead critical initiatives across various business functions.
• Partner with leadership to tackle business and product-related problems.
• Establish new teams, processes, and operational capabilities supporting company growth.
• Manage cross-functional projects from initial planning through to delivery.
• Conduct research on emerging markets, products, and business opportunities.
• Enhance operational efficiency by identifying key issues and implementing effective solutions.
• Own projects end-to-end, ensuring significant business impact.

Candidate Profile

• Excellent problem-solving abilities combined with sound business judgment.
• Quick learner adaptable to new challenges and environments.
• Comfortable operating across various business domains.
• Strong sense of ownership with effective execution skills.
• Outstanding communication and stakeholder management capabilities.
• Adept at juggling multiple priorities within a fast-paced setting.
• Curious, resourceful, and highly motivated to build innovative solutions.

Who This Role Is Unsuitable For

• Individuals who prefer only attending meetings without active follow-ups.
• Candidates lacking assertiveness and professionalism in follow-up actions.
• Those requiring rigid scope definitions and slow-moving timelines.
• Applicants who avoid complex cross-functional problems.
• Persons producing lengthy updates without clear decisions or actionable next steps.

Location and Language

• This position is fully remote but requires candidates to be based in Singapore, as the role directly targets this market.
• The primary working language is English; strong communication skills in English are mandatory.

Interview Process

• The selection process is swift and includes an online assessment or practical task.
• Role-specific interviews followed by a final round with the CEO.
• Strong applicants can expect an offer within one week of starting interviews.
• Candidates who complete assessments promptly will be given priority.