Systems Administrator

About Air Apps

Air Apps is a family-founded company aiming to revolutionize personal and entrepreneurial planning through AI-powered resource management tools. Established in Lisbon in 2018 and now operating globally, Air Apps has amassed over 100 million downloads worldwide while maintaining self-funding. The company strives for innovation by leveraging AI-driven solutions to empower users globally.

Role Overview

The Systems Administrator will be entrusted with managing and supporting the corporate IT ecosystem, including user access management and SaaS applications, ensuring a secure and efficient technology environment. This role is based onsite in Lisbon, requiring collaboration with diverse teams, and relocation support is available.

Key Responsibilities

• Administer and sustain IT infrastructure encompassing SaaS applications, cloud platforms, and internal systems.
• Manage user identities and access provisioning across tools such as Google Workspace, Okta, and Azure AD.
• Safeguard network integrity through security measures like endpoint protection and encryption.
• Monitor hardware and software systems to promptly diagnose and resolve issues.
• Implement security protocols including multi-factor authentication and role-based access controls.
• Support company-wide SaaS tools including Slack, Zoom, Notion, and Atlassian suites.
• Facilitate onboarding and offboarding by managing account setups and deactivations.
• Develop automation solutions to streamline IT operations and system monitoring.
• Oversee license management, regulatory compliance, and maintain IT documentation.
• Deliver technical assistance and training to employees for optimal system utilization.

Required Qualifications

• Minimum of three years’ experience in IT or systems administration roles.
• Hands-on experience with cloud-based corporate IT environments such as Google Workspace, Microsoft 365, AWS, or Azure.
• Competence in identity and access management platforms like Okta, Azure AD, or JumpCloud.
• Familiarity with endpoint management tools (e.g., Jamf, Intune, Kandji) and MDM platforms.
• Understanding of network security fundamentals, including VPNs, firewalls, and zero-trust architecture.
• Knowledge of IT automation and scripting languages (Bash, PowerShell, Python) is advantageous.
• Proven aptitude for diagnosing hardware, software, and connectivity disruptions efficiently.
• Strong grasp of IT compliance, particularly GDPR and SOC 2 standards.
• Ability to thrive in a dynamic, remote-first working environment with excellent problem-solving skills.

Benefits and Perks

• Use of Apple hardware for work purposes.
• Annual performance bonus opportunities.
• Comprehensive health and life insurance coverage.
• Transportation allowance to support commuting.
• Access to Coverflex benefits for meals, wellness, and additional perks.
• Childcare assistance.
• Participation in the Air Conference to network and collaborate.
• Contribution to a pension fund for long-term financial security.
• Membership to Urban Sports Club for fitness activities.
• Complimentary meals available onsite at the company hub.

Diversity and Inclusion

Air Apps champions an inclusive and diverse workplace culture, welcoming applicants from all backgrounds and perspectives to enrich the team with varied experiences and voices.

Application Policy

Applicants are required to submit original work without the assistance of AI-generated content. Usage of AI during any application phase will lead to disqualification to uphold the integrity of the recruitment process.