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Telecalling Executive

Anand Agencies

Mumbai, Maharashtra, India · Full Time

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Experience
Any
Salary
INR 15,000 – INR 20,000 / month
Openings
1
Posted
4 hours ago
Work mode
In office
Resume
Required to apply

Where you'll work

Job description

Job Overview

Anand Agencies is seeking a Telecalling Executive to manage customer interactions effectively and contribute to high customer satisfaction.

Key Responsibilities

  • Respond promptly to customer inquiries via phone, chat, and email.
  • Accurately convey information regarding company products and services.
  • Address and resolve customer concerns to maintain high satisfaction standards.
  • Keep detailed records of customer communications and necessary follow-ups.
  • Refer complex issues to appropriate departments when necessary.
  • Consistently achieve daily performance and quality goals.
  • Foster positive client relationships through courteous and professional communication.

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