Therapy Assistant

Job Overview

We are seeking a proactive Band 4 Therapy Assistant to join our Community Services team, focusing on triage and clinical support duties. Partnering closely with a multidisciplinary team, you will help ensure smooth patient pathways and deliver excellent care.

Key Duties

• Assist in triage activities across community services by supporting referral screening and prioritisation.
• Communicate with referrers to obtain further clinical details and clarify referral requirements.
• Process and allocate referrals promptly to maintain patient flow.
• Carry out delegated clinical tasks as directed by qualified therapists, including participation in patient assessments and rehabilitation plans.
• Monitor patient progress and escalate concerns when necessary to ensure patient safety.
• Maintain precise and thorough clinical documentation in line with Trust standards.
• Collaborate effectively with therapists and the wider multidisciplinary team to support patient care.
• Handle administrative tasks such as preparing correspondence and managing patient information systems.
• Promote access to community resources and liaise with other care providers as needed.
• Manage risks to patients and maintain respectful, professional relationships with patients, clients, and staff.

Skills and Experience

• Previous experience in healthcare or community service environments.
• Strong interpersonal and communication skills, especially in liaising with clinical referrers and team members.
• Ability to prioritise tasks effectively and work independently as well as part of a team.
• Knowledge of patient-centred care principles and rehabilitation processes.

Working With Us

• Receive ongoing supervision and support to help you develop your skills and fulfil your potential.
• Become part of an inclusive community with opportunities for engagement and participation in equality and champion networks.
• Access a variety of wellbeing and occupational health services including counselling.

Employee Benefits

• Generous annual leave: starting with 27 days plus bank holidays, increasing to 33 days after ten years of service.
• A competitive pension scheme with contributions up to 14.5% of your pensionable salary.
• Exclusive staff discounts, including NHS offers and Blue Light Card benefits.
• Relocation support up to £8,000 for candidates moving to Essex to join the Trust.
• Interest-free season ticket loans to assist travel costs for commuting via tram, rail, or bus.
• Flexible working options including job sharing.

Additional Information and Conditions

Due to limited availability of Certificates of Sponsorship, priority is currently given to registered roles. Applicants must provide professional references covering the past three years; personal references will not be accepted. As a new employee, you will initially cover the cost of your DBS check, which will be reimbursed via salary deduction.

Our Trust champions equal opportunity and particularly encourages applications from individuals with mental health service experience and those with disabilities. Accessibility accommodations are available upon request.

Note that the Trust reserves the right to close applications early and advises applicants to monitor their registered email for updates. We are committed to safeguarding vulnerable populations and perform thorough recruitment checks.

Compliance with COVID-19 vaccination requirements for care home staff is mandatory as part of pre-employment checks, unless exempt.

The Trust prioritises redeployment for staff at risk and may withdraw posts deemed suitable alternatives.

Applicants must personally author their application without the use of AI-generated content, although support can be provided for declared disabilities.