Warehouse Manager

About PCI Pharma Services

PCI Pharma Services is at the forefront of delivering life-changing therapies globally by bridging the gap between biopharma companies and patients. Our focus is on investing in people who drive growth, innovation, and create a brighter future. We are growing our teams worldwide to define and pioneer the future of PCI.

Role Summary

The Warehouse Manager will lead and oversee all aspects of warehouse operations to ensure compliance with health & safety (H&S), Good Manufacturing Practices (GMP), customer requirements, and company policies. This position requires a strong leadership presence to maintain audit readiness, manage inventory accuracy, and implement continuous improvement strategies. Collaboration with internal departments is essential to align warehouse workflows with business and regulatory standards.

Key Responsibilities

• Provide leadership for all warehouse activities, ensuring strict adherence to H&S, GMP standards, customer demands, and internal policies.
• Guarantee all documentation complies with Good Documentation Practices (GDP) and is complete, precise, and audit-ready.
• Maintain audit preparedness for regulatory and customer inspections, serving as the Subject Matter Expert (SME) for warehouse audits.
• Coordinate with Planning, Production, and Quality Assurance teams to ensure timely and accurate availability of production kits across all shifts.
• Manage inventory control including cycle counts, consumption reporting, analysis, and managing obsolete stock.
• Develop, execute, and monitor key performance indicators (KPIs) to assess and improve warehouse operations.
• Identify and address resource and training needs, implementing effective corrective plans.
• Implement customer-driven changes in warehouse processes on schedule and in full.
• Work closely with external logistics providers to ensure delivery timelines, quality, and GMP compliance are met.
• Establish and uphold procedures for storing and handling temperature-sensitive and hazardous materials.
• Conduct risk assessments related to warehouse activities and apply mitigation measures to avoid safety issues and non-compliance.
• Continuously evaluate and optimize warehouse layout and storage for enhanced efficiency, safety, and regulation adherence.
• Investigate warehouse deviations or non-conformances, manage corrective and preventive actions (CAPA), and ensure effective resolution.
• Lead warehouse projects from planning to completion, including resource allocation, prioritization, and status reporting.
• Act as the ERP system (JDE) SME, supporting logistics and materials management and driving system improvements.
• Collaborate with the Continuous Improvement team to promote best practices in warehouse operations within PCI Ireland.
• Ensure goods receipt, dispatch, picking, and returns are handled accurately and promptly as per SOPs.
• Oversee waste disposal, recycling, and sustainability initiatives aligned with environmental and company policies.
• Maintain exemplary housekeeping standards in the warehouse, fostering safety and compliance culture.
• Promote clear communication within the warehouse team and cross-functional departments for smooth operations.
• Provide ongoing training and development opportunities for warehouse staff to maintain and enhance skills.
• Be prepared to work beyond normal hours as needed to support operational requirements.

Required Qualifications and Experience

• Bachelor’s degree, diploma, or certificate in logistics, supply chain management, or a related discipline, or equivalent practical experience.
• At least 5 years of managerial experience in warehouse operations within GMP-regulated or similar environments.
• Demonstrated leadership and effective team management capabilities.
• Strong knowledge of health and safety regulations as well as GMP compliance standards.
• Experience with inventory control, data analysis, and reporting methodologies.
• Proficiency using ERP systems such as JDE and warehouse management software.
• Advanced skills in Microsoft Office suite including Excel, PowerPoint, and Word.
• Excellent problem-solving aptitude and proactive approach to addressing challenges.
• Strong communication, organization, and leadership qualities.
• Flexibility to work outside standard hours and effectively handle workload demands.
• Possession of a valid driving license is preferred; experience operating forklifts, VNA, or counterbalance trucks is an advantage.

Additional Information

Join PCI Pharma Services and contribute to bridging the innovative therapies to the patients who need them. We are an Equal Opportunity/Affirmative Action employer committed to diversity, equity, and inclusion, fostering an environment where all employees can thrive and grow. We uphold fairness, respect, and equal opportunity at all levels of the company.