Customer Support Agent

Overview

We are presenting an exciting contract opportunity for a Customer Service Representative with our client based in Dubai. Candidates holding a spouse visa or their own visa are eligible to apply. The assignment is expected to last over four months and requires onsite presence.

Key Responsibilities

• Efficiently handle incoming calls and manage objections with professionalism.
• Provide assistance and troubleshooting for customer issues related to banking and financial services.
• Possess a foundational understanding of banking products, digital, and mobile banking platforms to support customers effectively.

Qualifications and Requirements

• Experience in contact center or customer service environments is essential.
• Prior exposure to banking or financial services sector is preferred.
• Capability to resolve customer concerns with strong communication skills.

Application Instructions

Interested candidates should submit their updated CV along with the following information: expected salary, notice period, current location, and citizenship/visa/work permit status.