Documentation Officer

Role Overview

The Documentation Officer is responsible for maintaining and managing all training records and documentation related to Cabin Crew in compliance with regulatory and departmental standards. This role ensures accuracy and up-to-date maintenance of personnel files and supports audit processes while coordinating with various departments.

Key Responsibilities

• Guarantee that all Cabin Crew Training Records fulfill regulatory and departmental requirements.
• Organize and maintain individual personnel and training files, including SEP, FA, CRM, AVSEC, DGR, and drills, ensuring regulatory compliance.
• Keep the personal files of Cabin Crew up to date and accurate.
• Update training documentation promptly upon completion of training sessions.
• Maintain master files with original training documents correctly filed.
• Support the team in preparing for internal and external auditing processes.
• Coordinate with various departments and external officers regarding flight booking and transportation.
• Manage classroom seating arrangements in accordance with DGCA approvals.
• Ensure that all training aids used in classrooms are in proper working condition.
• Liaise effectively with instructors concerning cabin crew training documents.
• Distribute official circulars to new cabin crew members.
• Handle the distribution and record-keeping of CCQRH manuals and Ramp jackets for new cabin crew.
• Maintain logs for training facilities including the record room.
• Perform any additional duties assigned by the Cabin Safety Training Manager.