Export Supervisor

Role Summary

The Export Supervisor will oversee and manage the complete export cycle for finished products from the factory to markets within Kenya, Rwanda, and Tanzania. The position requires ensuring compliance with all relevant customs regulations and facilitating seamless cross-border transportation.

Key Duties

• Handle the entire export operation for finished goods destined for Kenya, Rwanda, and Tanzania.
• Execute export declarations, amendments, and customs processing independently using Uganda Revenue Authority (URA) and EFRIS platforms.
• Obtain, organize, and manage East African Community (EAC) Certificates of Origin to ensure adherence to EAC requirements and support duty-free clearances.
• Prepare, verify, and review all export paperwork to guarantee accuracy and compliance with regulations.
• Track container weights and confirm declaration details to reduce customs inspections, avoid penalties, and prevent shipment delays.
• Collaborate closely with freight forwarders, transport agencies, customs officials, and internal departments to guarantee efficient export operations and timely deliveries.
• Address and resolve customs clearance issues and respond swiftly to inquiries related to documentation or compliance.
• Maintain detailed and accurate export records and ensure proper filing of all documents.

Qualifications and Requirements

• Possess a Bachelor’s degree or Diploma in Logistics, Supply Chain Management, International Trade, Customs Administration, Business, or related disciplines.
• Have between 1 to 3 years of experience in export operations, customs clearance, or international logistics in Uganda.
• Demonstrate strong familiarity with URA, EFRIS, and procedures for obtaining EAC Certificates of Origin.
• Understand East African Community customs rules, especially on origin and cross-border trade protocols.
• Capable of managing daily customs clearance tasks independently.
• Proficient in English with excellent written and verbal communication skills.
• Exhibit meticulous attention to detail, organizational capability, and resilience under pressure.
• Possess problem-solving aptitude for efficiently handling customs-related challenges.

Preferred Competencies

• Prior exposure to exporting products within the EAC region.
• Strong stakeholder coordination and relationship management skills.
• Proficient in Microsoft Office applications including Excel, Word, and Outlook.
• Knowledgeable in customs documentation, freight forwarding, and international shipping procedures.