Guest Experience Expert - Concierge

Overview

Join Le Méridien Hotels & Resorts as a Guest Experience Expert - Concierge in Doha, Qatar. This role is dedicated to providing guests with not just smooth check-ins and check-outs but a unique and memorable stay. The position is onsite and full-time within the Rooms & Guest Services Operations department.

Key Responsibilities

• Proactively deliver a broad array of services guiding guests throughout their visit.
• Handle operational tasks, address guest inquiries, complete necessary reporting, and share local highlights to enhance the guest experience.
• Empowered to work independently, moving freely around the property to fulfill guest and operational needs.
• Maintain a safe workplace by following company policies and procedures while protecting assets, maintaining confidentiality, and ensuring quality standards.
• Uphold a professional appearance and communication at all times.
• Physically capable of standing, sitting, or walking for long periods and performing light lifting (up to 10 pounds) as needed.

Candidate Qualifications

• Minimum education: High school diploma or G.E.D. equivalent.
• No prior related work or supervisory experience required.
• No specific licenses or certifications necessary.

Work Environment and Culture

Le Méridien celebrates a European-inspired, cosmopolitan culture focusing on authentic and chic experiences. The company fosters a welcoming environment that values and respects the diversity of associates. Marriott International is an equal opportunity employer committed to non-discrimination based on disability, veteran status, or any other legally protected statuses.

Additional Information

Job Number: 26086059
Location: Conference Centre Street, Doha, Qatar 14022
Position Type: Non-Management