Housekeeping Executive

Position Overview

The Housekeeping Executive role involves ensuring thorough inspection and quality assurance of guest rooms, public areas, and pools after cleaning by housekeeping staff. This position requires running reports on room status, verifying discrepancies, prioritizing cleaning tasks, and coordinating updates on departing rooms. Close collaboration among Housekeeping, Engineering, Front Office, and Laundry departments is essential for smooth operations. The role also includes documenting and resolving issues with room discrepancies and managing communication of room assignments and shift changes.

Key Responsibilities

• Assist management in recruitment, training, scheduling, and evaluation of housekeeping employees.
• Coach, discipline, and motivate staff to maintain high service standards.
• Ensure compliance with all company, safety, and security protocols, reporting hazards or maintenance needs promptly.
• Maintain professional uniform and personal appearance, safeguard proprietary information, and protect company assets.
• Deliver exceptional guest service by welcoming and addressing guest needs, including support for individuals with disabilities.
• Communicate clearly and professionally with colleagues and guests.
• Build and sustain positive working relationships within teams, responding effectively to employee concerns.
• Uphold quality standards consistent with Marriott's expectations.
• Physically perform work requiring lifting, pushing, pulling objects up to and beyond 55 pounds with assistance, maneuvering housekeeping equipment, and extended periods of standing, walking, or bending.
• Operate computers and point-of-sale systems for work-related information management.
• Perform additional reasonable duties as assigned by supervisors.

Qualifications

• High school diploma or GED equivalent is required.
• Minimum one year of related work experience, particularly in housekeeping or similar roles.
• At least one year of supervisory experience preferred.
• No specific licenses or certifications required.

Additional Information

Job identification number: 26100435

Job category: Housekeeping & Laundry

Location: Vagator Beach Road, Goa, India 403509

Schedule: Full-time, on-site

Position Type: Non-management

Marriott International is an equal opportunity employer committed to diversity and inclusion, welcoming all candidates without discrimination based on disability, veteran status, or any legally protected basis. Marriott Hotels emphasize delivering excellent hospitality and fostering associate growth, camaraderie, and holistic well-being.

JW Marriott, part of Marriott's luxury brand portfolio, prioritizes associate satisfaction and development, creating a unique work environment emphasizing community and training opportunities.