Housekeeping Supervisor

About Radisson Hotel Group

Radisson Hotel Group ranks among the largest global hospitality chains, offering ten distinctive hotel brands across more than 1,400 properties in over 95 nations. Guided by the promise 'Every Moment Matters' and the signature 'Yes I Can!' service philosophy, the group emphasizes exceptional guest experiences.

Our workforce is the cornerstone of our success, thriving in a dynamic, inclusive, and supportive environment where teamwork and individuality come together to create memorable moments daily. Here, your entrepreneurial spirit and collaborative approach are valued, opening doors to exciting career prospects within one of the world's most vibrant hotel companies.

Role Overview

We seek to promptly onboard a Housekeeping Supervisor who embodies unwavering dedication to excellence, meticulous attention to detail, and passion for ensuring immaculate guest experiences within our active housekeeping team.

Key Responsibilities

• Lead and oversee the housekeeping team to maintain outstanding service that guarantees flawless guest experiences.
• Act as the deputy to the Housekeeping Manager, serving as the primary contact for all housekeeping-related matters.
• Conduct regular quality inspections of all guest rooms and housekeeping areas with the team to identify and rectify any deficiencies.
• Monitor and efficiently manage cleaning supplies and equipment to ensure cost-effective operations and workflow.
• Perform inventory checks and place orders for cleaning materials to maintain adequate stock levels.
• Coordinate special projects such as renovations and events requiring customized cleaning protocols.
• Collaborate closely with other departments including Front Office, Maintenance, and Administration to ensure smooth operations and effectively address guest complaints.

Qualifications and Skills

• Experience in housekeeping along with initial supervisory and leadership capabilities.
• Proficiency in both German and English languages.
• A strong commitment to delivering outstanding guest service combined with enthusiasm for the hospitality industry.
• Creative problem-solving skills with the ability to provide practical advice and recommendations.
• Personal integrity coupled with the capacity to work in a high-performance, demanding environment.
• Comfort and adaptability with digital tools and swift learning of new systems.
• Excellent communication skills.

Additional Information & Benefits

• Employee and guest discounts across all Radisson Hotels for staff and their friends and family.
• 30% discount on all food and beverages at Radisson Hotels.
• Complimentary meals available at the staff restaurant, with only the monetary benefit subject to taxation.
• An extra day off near your birthday as a gift.
• Access to an employee benefits portal offering further discounts and regional special offers.
• A referral bonus of 550 CHF/EUR net for each successful recommendation resulting in employment.
• Bonuses paid for enrolling guests in the loyalty program.
• A complimentary overnight stay including dinner and breakfast for you and a guest within 4 to 6 months after joining.
• Free accommodation during the first month for employees relocating from other cities.
• Access to over 2,000 online training courses through the internal Radisson Academy.
• Extensive global career advancement opportunities in more than 1,400 hotels worldwide.
• Possibility to gather experience by working in different hotels to broaden your expertise.

Why Join Radisson Hotel Group?

• Experience the magic of hospitality by contributing to exceptional and memorable guest moments every day.
• Develop your career regardless of your background, with investment in your growth, education, and professional development to reach your full potential.
• Belong to an inclusive, inspiring, and joyful workplace that celebrates diversity, supports one another, and fosters a strong sense of belonging through employee groups and inclusion initiatives.
• Lead with ambition, where your ideas, passion, and drive are valued and encouraged, enabling impact within hospitality, your community, and beyond.

Equal Opportunity

We warmly welcome applicants from all backgrounds, including individuals of any age, gender, ethnicity, religion, disability, sexual orientation, or identity. We are committed to equal opportunities and an inclusive workplace, explicitly encouraging applications from persons with severe disabilities or equivalent status.