Judicial Case Processor Supervisor

Overview

The Family Court’s purpose is to ensure fair and efficient access to justice for families and children, while preserving public confidence in an independent and accountable judiciary. The court emphasizes courtesy, dignity, respect, and a diverse workplace. This role offers the chance to contribute to meaningful public service across the state. Free parking is available for Family Court staff in New Castle County.

Role Summary

This position serves as the first-level supervisor for a team of Judicial Case Processors, or as the supervisor of a Justice of the Peace Court. The role may also involve direct case management work.

Core Duties

• Examine court and legal paperwork to confirm it is complete, accurate, and compliant with deadlines, costs, and court rules, then determine the correct processing steps.
• Draft and issue a broad range of court-related and legal documents.
• Search case files, records, databases, and other information sources to verify data and resolve inconsistencies.
• Record and update information in manual and computerized systems.
• Maintain organized files and records, ensuring all required documents are present.
• Explain court and unit procedures and provide case/event status updates to the public, judges, attorneys, and litigants.
• Attend hearings and proceedings, bring relevant files and case information to the judicial officer, note outcomes, and administer oaths.

Job Requirements

• At least 6 months of experience in document processing and control, including checking records for completeness and consistency with laws, rules, regulations, standards, policies, and procedures, along with quality assurance.
• At least 6 months of experience interpreting laws, rules, regulations, standards, policies, and procedures.
• At least 3 years of experience using an automated information system to enter, update, change, delete, retrieve, and report data.
• At least 6 months of experience writing narrative reports.
• Knowledge of staff supervision gained through coursework, formal training, employer-provided training, lead worker experience, or direct supervision of staff, including planning, assigning, reviewing, and evaluating work.

Conditions of Hire

Applicants must be legally permitted to work in the United States. The State of Delaware Executive Branch uses E-Verify and will submit new hire Form I-9 information to the federal government to confirm work authorization. A satisfactory criminal background check is required and may need to be paid for by the applicant as part of a conditional offer.

Benefits

The role includes access to the state’s comprehensive benefits package. Additional details are available through the Delaware benefits site.

Selection Process

Applications and supplemental questionnaires are assessed based on education, training, and experience related to the position requirements. Applicants must provide complete and accurate employment, education, and training details, including dates, job titles, duties, provider names, course titles, and course content summaries. Any narrative responses must be supported by the information in the application materials.

After submission, all communication about the application will be delivered by email. Applicants should keep contact information up to date and can review correspondence in the “My Applications” area of Delaware State Jobs.

Accommodations and Equal Opportunity

Support and accommodations are available for applicants with disabilities throughout the application and hiring process. To request assistance, call (302) 739-5458. TDD users may contact the Delaware Relay Service at 1-800-232-5460.

The State of Delaware is an equal opportunity employer and actively seeks a workforce that reflects the state’s diversity across race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity, and gender expression.