Zonal Operations Officer

Overview

The MIS Executive role supports the Zonal Manager by facilitating business planning and monitoring the performance metrics across product categories. A critical responsibility includes compiling monthly MIS reports and sales data on various parameters that aid managerial control over sales activities and decision-making aligned with organizational goals.

Business Context and Challenge

"UltraTech Building Solutions" (UBS) is a retail venture initiated by UltraTech Cement Ltd. in 2007 to serve as a comprehensive destination for premium construction products such as cement, white cement, and partner products like steel, sand, bricks, aggregates, pipes & fittings, paints, and others. Over time, UBS has evolved into a full-service solution provider, addressing both product and service needs including technical support, cost estimation, and Vaastu consulting.

The expansion of UBS is central to the cement division's strategy, aiming to triple the store count within three years and broaden product/service offerings. Planned growth targets a footprint of 3,862 stores with an estimated combined business turnover of Rs. 5,416 Crores by fiscal year-end 2018.

Responsibilities

The role involves gathering and analyzing data related to assigned categories, focusing on integrating and presenting data trends to stakeholders. It requires providing SKU-level insights essential for marketing strategies and operational oversight. Responsibilities include maintaining timely price updates in SAP and communicating changes to relevant parties.

Key Challenges

• Collecting data from multiple sources and developing comprehensive sales reports
• Ensuring accuracy and consistency of data; presenting unified information to management
• Prompt communication of deviations with actionable suggestions to stakeholders
• Maintaining updated pricing information within SAP and notifying stakeholders accordingly
• Proficiency in MS Excel and PowerPoint for data handling and presentations

Key Result Areas

Sales Reports & Analysis

• Generating MIS reports following prescribed formats
• Preparing and maintaining outlets and regional budgets with systematic data inputs
• Monitoring SKU-wise sales against budget including sales volume and margins
• Calculating discount structures from partner companies
• Collaborating with sales team for inventory planning

Regional Coordination

• Liaising with sales and commercial teams across regions for smooth operations
• Ensuring timely resolution of inter-regional issues
• Managing marketing giveaways distribution across regions
• Monitoring budget usage across various heads and timely stakeholder communication
• Supporting system modifications to extend category reach to new depots

Documentation

• Maintaining records of all approvals and ensuring timely renewal of agreements
• Overseeing checklist approvals
• Managing Purchase Order release for region-specific activities

System Related Activities

• Ensuring creation of vendor codes for new vendors and coordination for standardized process implementation from order processing to invoicing
• Working with IT and commercial teams to resolve system issues related to PO creation and order booking