About
Customer-focused hospitality and administrative professional with over four years of experience in front-office operations, customer service, billing, and team coordination. Skilled in managing high-volume interactions, maintaining accurate records, and using Excel and AI tools to improve operational efficiency.
Experience
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Administrative Staff / Floor CoordinatorHotel City Inn2022 – Present
Education
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Bachelor of Commerce (B.Com)Government Mahakoshal Arts & Commerce CollegeAccounting · Jul 2026
Skills
- Canva
- Gemini
- Google Docs
- Adaptability
- ChatGPT
- Time Management
- Problem Solving
- Administrative Support
- Attention to Detail
- Data entry
- Google Workspace
- Google Sheets
- Reporting
- CRM
- Team Collaboration
- Internet Research
- Customer Service
- Record Management
- Documentation
- Excel
- Front Office Operations
- Billing
- Conflict Resolution
- Payment Handling
- PDF Editing
- Ms Office
Courses & certifications
- Digital Marketing · SWAYAM Program · 2026
🗣️ Languages
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Hindi · Native
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English · Professional