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About the Internship

This internship offers an opportunity to engage in various operational and strategic functions supporting user growth, onboarding, community safety, product adoption, and customer success for an innovative AI-driven platform. The role is ideal for individuals passionate about community building, digital engagement, and strategy implementation who seek flexible, remote part-time work over three months.

Key Responsibilities

Drive user acquisition by identifying and connecting with potential users across platforms like Reddit, Discord, Telegram, WhatsApp, and forums, fostering trust before product introduction.
Implement outreach programs including personalized messages, influencer partnerships, and ambassador initiatives to grow user base organically.
Conduct A/B experiments to optimize campaign creatives, call-to-actions, notifications, and landing pages for better conversion rates.
Track essential growth metrics such as impressions, clicks, sign-ups, conversion rates, and acquisition costs, recommending enhancements accordingly.
Design smooth onboarding journeys ensuring hassle-free registration, verification, and profile creation.
Handle KYC and identity verification challenges to assist users in completing account verifications successfully.
Develop educational materials like welcome emails, FAQs, help articles, guides, and tutorials to support user onboarding and decrease support queries.
Identify drop-off points in onboarding and propose improvements to boost completion and activation rates.
Moderate online communities and discussions to prevent spam, scams, abuse, and maintain policy compliance.
Apply community rules fairly, issuing warnings or bans as necessary, while maintaining detailed moderation logs.
Address user disputes professionally, fostering a respectful and safe environment for all participants.
Create engaging educational content including tutorials, videos, GIFs, and stepwise guides to facilitate product use.
Coordinate webinars, AMA sessions, live demos, and community events to educate users and answer queries.
Monitor feature usage and engagement statistics to spot areas for experience enhancement.
Offer prompt customer support through multiple channels such as chat, email, WhatsApp, and forums within defined response times.
Utilize standard response templates to deliver consistent and precise communication.
Report technical issues and product bugs comprehensively to engineering teams, including necessary diagnostics.
Measure customer satisfaction using CSAT, NPS, and other feedback tools to pinpoint service improvement areas.
Analyze user behavior with platforms like Mixpanel and Amplitude to understand engagement and conversion pathways.
Compile weekly reports summarizing user feedback, support trends, product concerns, feature requests, and recommendations.
Support evaluation and testing of growth initiatives such as referral programs, rewards, engagement campaigns, and user-generated content.
Generate actionable insights to guide product development, growth strategies, and user experience enhancements.

Candidate Eligibility

Availability for a remote internship lasting 3 months, starting between July 27, 2026, and August 31, 2026.
Possess relevant skills and strong interest in operations, community building, and strategy.
Women seeking to start or return to their career are especially encouraged to apply, with a target of hiring 50% women interns.
Strong interpersonal, communication, and proactive teamwork abilities.
Comfort engaging users on social and digital platforms and contributing creative ideas for business growth.

About the Company

Vedron.ai is a cutting-edge platform empowering practical AI through partnerships with frontier AI labs, businesses, and government bodies. Its evaluation science combines model-agnostic methodologies and a verified network of over 10,000 domain experts across diverse fields to enhance AI system safety and performance through structured human evaluations and alignment processes.

Additional Information

Stipend consists of a fixed component ranging from ₹8000 to ₹20000 per month plus incentives from ₹2000 to ₹30000 per month, totaling ₹10000 to ₹50000 monthly.
Interns work five days per week with flexible hours, fully remotely.
Benefits include an internship certificate, letter of recommendation, exclusive merchandise, early access to new platform features, and potential future paid or leadership roles depending on performance.
Panda platform features include the world's first AI-supported double-date system with strict user safety through Aadhaar verification, no paywalls or rating systems for authentic experiences.

Operations & Strategy Internship - Work From Home, Part Time