Assistant Operations Manager

About Ankura Hospitals

Join Ankura Hospitals, a pioneering healthcare provider focused on women and child care since 2011, located at our corporate office in Madhapur, Hyderabad. We specialize in comprehensive maternal and child healthcare, equipped with advanced technology such as Level III NICU and PICU, state-of-the-art birthing suites, and round-the-clock emergency services, delivering superior patient care in a welcoming, child-friendly setting.

At Ankura, we prioritize innovation, compassion, and excellence. Our collaborative environment allows you to work alongside leading specialists in paediatric surgery, neonatology, gynaecology, and more, committed to personalized patient care. Come build a meaningful healthcare career with us as we continue to raise standards for women and child health services.

Why choose Ankura Hospitals?

• Operate in a cutting-edge facility with the latest medical technology.
• Be part of a respected and rapidly growing healthcare network.
• Engage with a team of committed and skilled healthcare professionals.
• Contribute to advancing healthcare innovation and patient outcomes.

Role Overview

The Assistant Operations Manager (Unit Head - Business Operations) plays a strategic leadership role within the hospital with direct accountability to management for specific deliverables. This role entails designing, managing, and overseeing smooth daily operations while implementing best practices in hospital administration. Responsibilities include developing patient care, overseeing administrative services, governance policies, and standard operating procedures, and collaborating with the Medical Director and consultants to evaluate clinical programs. The position ensures delivery of reliable healthcare services, competitive offerings, cost-efficient operations, comprehensive support services, and overall hospital administration. Additionally, the role is responsible for operating profit and loss management.

Qualifications and Skills

• Advanced degree such as MBA in Hospital Management or Hospital Administration.
• Strong proficiency in MS Office applications.
• Proven experience managing hospital administration and operational functions.
• Excellent communication and writing capabilities.
• Mandatory 5 to 8 years of relevant experience in hospital operations.
• Skilled in managing VIP and VVIP protocols.
• Effective mentoring, coaching, and presentation aptitude.
• Capability to resolve conflicts involving staff and patients efficiently.