Assistant Store Manager

About the brand

TOMMY HILFIGER is an internationally recognized lifestyle label that has been shaping modern casual luxury since 1985. Born in New York City and rooted in Americana, the brand spans TOMMY HILFIGER and TOMMY JEANS, along with licensed product categories that carry the brand across different generations, markets, activities, and occasions. Its global communications style connects with culture through F.A.M.E.S. — Fashion, Art, Music, Entertainment, and Sport — and is amplified through major campaigns, sponsorships, and high-energy collaborations with athletes, artists, and entertainers.

About the role

The stores are central to the business and serve as the key connection point with customers. As retail continues to change, the store network is expected to reflect the brand standard, deliver a standout experience, and maintain consistently high presentation and service levels. The Assistant Manager helps set that tone by leading through example, bringing an entrepreneurial mindset, and motivating the team with strong belief in the brand.

What you will do

• Lead the store team to drive sales, protect profit, reduce losses, and deliver an excellent customer experience while keeping the store visually strong and well maintained.
• Spot opportunities to strengthen business results and improve performance by working closely with others.
• Ensure visual merchandising guidance is followed across the sales floor and stockroom.
• Coordinate with the visual merchandising team so store teams and VM teams stay aligned.
• Work with store management to develop business opportunities and meet company standards and goals.
• Build a service-focused team culture and hold staff accountable for creating repeat customers through outstanding service.
• Carry out daily and weekly walkthroughs to review product performance, pricing, service quality, and inventory levels.
• Share sales drivers, issues, and priorities with the Store Manager and help shape action plans to improve results.
• Review store-level reports and turn insights into practical improvement plans.
• Support workforce planning, hiring, interviewing, and recruitment, bringing in people with varied backgrounds and experiences.
• Help strengthen succession planning and develop future talent for key roles.
• Take part in weekly management meetings and other team meetings.
• Communicate sales targets, performance expectations, results, and improvement areas clearly to the team.
• Support an exceptional customer journey and aim for strong mystery shop outcomes.

What the employer is looking for

• Previous experience in a supervisory or specialist position within a premium or luxury retail environment.
• Prior people management experience and the ability to resolve conflict constructively.
• Strong communication skills and the ability to create a sense of belonging.
• A team-oriented approach with the ability to recognize and celebrate others’ contributions.
• The confidence to give feedback that supports positive behavior change.
• Ability to adapt quickly and work at pace.
• High energy, trustworthiness, and a clear presence on the shop floor.
• A practical, solution-oriented mindset with a strong can-do attitude.

Additional information

PVH is committed to building a workplace where people feel valued, heard, and included. The company supports a diverse and inclusive community with a strong sense of belonging. PVH Corp. and its subsidiaries are equal opportunity employers and assess candidates based on individual capability and qualifications, without discrimination on protected grounds. Compensation decisions are based only on work-related factors such as skills, ability, education, work quality, experience, and potential.