Authorization Specialist

Overview

Join Aveanna Healthcare as an Authorization Specialist supporting the Florida region remotely during Eastern Time business hours. In this role, you will collaboratively coordinate with clinical and administrative teams, patients, and insurance providers to secure timely insurance authorizations and optimize reimbursement processes for healthcare services.

Key Responsibilities

• Handle the end-to-end patient insurance authorization procedures for service requests from clinical teams.
• Contact insurance carriers proactively to acquire necessary pre-certifications and authorizations.
• Ensure all documentation required by insurers is submitted promptly and complete.
• Inform clinical teams on changes affecting authorization processes and reimbursement policies.
• Maintain ongoing communication with clinicians to update them on authorization progress and status.
• Guide patients about their insurance plans and available payment options.
• Alert leadership to potential authorization issues that could disrupt patient care.
• Support multiple Florida locations while delivering excellent customer service and meeting turnaround deadlines.

Qualifications and Skills

• High school diploma or equivalent is required.
• At least two years of relevant experience in insurance authorizations or related fields.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Ability to operate effectively during Eastern Time Zone business hours supporting Florida.
• Preferred bilingual ability in Spanish.
• Excellent verbal and written communication skills with strong attention to detail.
• Ability to maintain confidentiality and professional boundaries.
• Strong organizational and time management capabilities with multitasking and deadline adherence.
• Capacity to work both independently and collaboratively within teams.
• Experience building constructive relationships across departments.

Physical and Environmental Requirements

• English language proficiency in speaking, reading, writing, and comprehension.
• Occasional lifting, carrying, pushing, or pulling up to 25 pounds.
• Extended periods of sitting, standing, walking, bending, kneeling, reaching, twisting, and stair climbing.
• Required sensory functions include visual, hearing, tactile, and olfactory senses.
• Work primarily remotely in a suitable home office environment with reliable internet.
• May occasionally face diverse environmental conditions within agency operations.

Additional Information

This job description does not encompass all duties or qualifications; responsibilities may evolve according to business needs.

Schedule and Compensation

The role follows a Monday to Friday schedule aligned with standard Eastern Time business hours.

Compensation ranges from $18 to $22 per hour.