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Hays

Business Process Analyst

Hays

Brisbane, Queensland, Australia (Hybrid) · 정규직

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Role Overview

Join a major and highly demanding business division as a Business Process Analyst on a 12-month contract in Brisbane. This position involves developing, improving, and standardizing business operations processes especially in relation to a newly secured Defence contract.

Key Responsibilities

  • Collaborate closely with business stakeholders to capture and document existing processes.
  • Create and update detailed process maps for emerging and evolving operational areas.
  • Support the establishment and harmonization of procedures aligned with a Defence contract awarded recently.
  • Lead workshops aimed at eliciting business requirements, workflows, and identifying dependencies.
  • Perform gap analyses to pinpoint opportunities enhancing process efficiency.
  • Convert business needs into comprehensive documentation, including procedures and process artefacts.
  • Assist with rolling out new operating models, governance structures, and business practices.
  • Engage with cross-functional groups—operations, delivery, leadership—to promote alignment and consistency.

Required Qualifications and Skills

  • Proven experience in business analysis within intricate enterprise settings.
  • Demonstrated expertise in mapping and refining business processes.
  • Background in supporting operational functions rather than only project assignments.
  • Strong capabilities in stakeholder engagement and conducting facilitation workshops.
  • Meticulous documentation skills with high attention to detail.
  • Comfortable navigating ambiguity and pioneering innovative work methodologies.
  • Pragmatic and results-driven approach, ready to engage hands-on when needed.
  • Experience in Defence or Government-related operational environments.

Contract Details and Benefits

This opportunity is initially a 12-month contract with potential for extension. The role provides a chance to make significant contributions in transforming an organisation operating within the Defence sector.

Additional Information

  • Immediate joining preferred.
  • Position is hybrid work location based in Brisbane, Queensland.

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