Cashier

Position Overview

The Cashier role involves managing all cash-based transactions within the bank's branch, adhering strictly to internal and external banking protocols. This includes daily reconciliation, maintaining appropriate records, and ensuring cash is handled securely and efficiently.

Key Responsibilities

• Efficient processing of cash transactions and account maintenance to support branch operations.
• Manage cash handling functions such as receipt and clearance of cheques, drafts, pay orders, and other instruments up to authorized limits, with proper counterfoil acknowledgements.
• Disburse cash for withdrawal requests and accept deposits according to challans.
• Collect repayments per EMI schedule and update entries in the banking system.
• Maintain registers including inward/outward registers, petty cash, and assets, and submit requisition forms to the Regional Head Office.
• Perform daily cash tally against books of transactions and vouchers and report findings in the branch's end-of-day report.
• Share responsibility for cash and vault operations with the branch operations officer.
• Engage with customers during cash transactions, understand their needs, identify cross-selling opportunities, and inform them of new bank products and services.
• Provide top-notch customer service, addressing queries, escalating grievances promptly, and educating customers on alternate banking channels.
• Ensure compliance with all regulations, bank policies, and turnaround time for cash management activities.
• Authenticate customers during cash withdrawals and verify cash deposit slips for audit accuracy.
• Update bank passbooks for transactions and process cash bundles for currency chest deposits with appropriate documentation.
• Maintain updated knowledge of the bank’s products, customer validation policies, and mandatory training programs.

Qualifications & Skills

• Educational qualification: Any graduation preferred in Finance or Commerce.
• Experience of 1 to 2 years in high-volume cash handling.
• Familiarity with financial modules or ERP software for data entry.
• Experience consolidating accounting data.
• Strong cash handling and accounting skills with the ability to detect counterfeit notes.
• Computer literacy and basic software skills (on-the-job training provided).
• Meticulous, systematic approach with strong numerical and multitasking abilities.
• Excellent interpersonal, listening, and communication skills focused on customer orientation.

Interactions & Reporting

Reports to Branch Operation Officer. Regular interaction with regional operations team, regional FCU officer, service quality executives, neighboring banks, cash management agencies, and Business Correspondent Agents.

Additional Information

• Grade: AM-II
• Department: Branch Banking
• Employment type: Full-time
• Location: Branch (Prayagraj, Uttar Pradesh)
• Responsibilities include branch audit support, ATM/vault cash management, and ensuring TAT adherence.
• Certification: Not applicable.
• Documents signed and reviewed on 14-02-2024, 15-02-2024, and last updated on 17-02-2024 by TM Team.