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직무 설명
Role Overview
Join IKIGAI Motors AU as a Customer Experience Assistant based in Northcote, Victoria. This entry-level position requires no prior experience and offers the opportunity to engage directly with customers ensuring excellent service and smooth operations at the front desk.
Key Responsibilities
- Welcome customers warmly and provide prompt assistance.
- Manage bookings, respond to routine inquiries, and handle call or message routing.
- Assist in customer follow-up communications under the sales manager's supervision.
- Maintain an appealing and organized front-of-house area.
- Support paperwork completion and oversee delivery day checklists.
Candidate Profile
- Possess strong interpersonal abilities with a calm, clear communication style.
- Demonstrate excellent organizational skills and attention to detail.
- Effectively juggle multiple minor tasks without oversight.
Preferred Qualifications
- Previous roles in reception, retail, or hospitality are advantageous.
- An enthusiasm for automobiles and providing outstanding customer experiences.
Recruitment Process
- Submit your resume along with your availability.
- Participate in a telephone screening to evaluate communication skills and customer orientation.
- Attend an in-person interview to meet the team and experience the workplace atmosphere.
- Receive a prompt hiring decision if selected.