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Gratitude India

Customer Support Executive

Gratitude India

Pune, Maharashtra, India · 정규직

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경험
어느
샐러리
INR 400,000 – INR 700,000 / year
채용 공고
1
게시됨
2시간 전
작업 모드
사무실에서
교육
Not required
적임
Open to all candidates regardless of graduation status; no degree required for application.
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About the Company

Gratitude India, established in 2004, has transitioned from a BPO recruitment agency to a tech-savvy organization certified under ISO 9001:2008. The firm incorporates AI chatbots in its hiring process, accounting for 20% of recruitments to enhance efficiency and maintain a human-centric approach.

Job Responsibilities and Requirements

The ideal candidate should possess more than six months of relevant experience in customer service, preferably within Telecom, Technical, Healthcare, or Banking sectors. A graduate or undergraduate background in a related customer service field is preferable. Excellent command of English, both written and verbal, is essential.

  • Strong proficiency in English communication skills.
  • Good ability to comprehend and respond to emails effectively.
  • Capable verbal communication skills to assist customers efficiently.
  • Willingness and flexibility to work in a 24/7 shift environment.

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