HR Operations Coordinator

About the Company

At XS Telecom, we specialize in delivering tailored network and communication solutions that connect individuals, enterprises, and communities. Partnering with industry leaders like Cisco, Ortronics, Leviton, and Commscope, our certified experts offer reliable, innovative, and scalable technologies designed to streamline operations and boost productivity in a fast-evolving digital world. As part of Industria, a premier electrical supplier for industrial, commercial, and government sectors, we leverage extensive expertise across planning and maintenance to provide comprehensive telecommunications services. We nurture a culture that promotes continuous learning, career growth, and a positive workplace, recognizing employees as our greatest asset.

Role Overview

We are looking for a detail-oriented and proactive HR Operations Coordinator to support our expanding human resources team. This role plays a critical part in facilitating smooth HR processes such as onboarding, maintaining accurate employee files, administering benefits, tracking compliance, and managing HR systems. The coordinator will collaborate closely with multiple departments to ensure seamless new hire integration and ongoing support, act as a resource for routine HR questions, and contribute to fostering a respectful, efficient workplace.

Key Responsibilities

• Manage pre-employment processes including background checks, drug screenings, and onboarding paperwork.
• Assist in organizing new hire orientation sessions, scheduling, preparing materials, and communication.
• Facilitate virtual onboarding for remote employees using electronic documentation and system access coordination.
• Ensure accuracy and completion of all new hire documentation.
• Work collaboratively across departments to ensure smooth onboarding experiences.
• Maintain and update employee records and electronic personnel files in HR systems.
• Process updates related to job changes, department transfers, supervisors, and employment status.
• Prepare employee verifications, policy acknowledgments, HR correspondence, and other documentation.
• Create and maintain reports, spreadsheets, and tracking tools related to HR data.
• Assist with benefits administration, including enrollment, eligibility, life event updates, and vendor coordination.
• Maintain confidentiality handling sensitive benefits, medical, and leave information.
• Support compliance activities like I-9 verifications, audits, and tracking submissions.
• Administer training assignments and manage certifications and acknowledgments.
• Address routine HR inquiries, directing employees or managers as needed.
• Participate in employee engagement, recognition programs, and internal communications.
• Maintain data accuracy in HRIS and related platforms, monitor tasks, generate reports, and suggest process improvements.
• Contribute to HR process improvement projects and system data clean-up.

Qualifications

• High school diploma or equivalent education required.
• 1 to 3 years of experience in administrative, HR, payroll, benefits, onboarding, or similar roles.
• Ability to handle confidential information with discretion.
• Proficient with Microsoft Outlook, Word, Excel, and Teams.
• Willingness and ability to learn HR information systems, onboarding platforms, payroll, and document management systems.
• Exemplary attention to detail, organization, and follow-through skills.
• Capability to manage multiple priorities and meet deadlines effectively.
• Prior HR experience, coursework, or familiarity with HRIS/onboarding systems is beneficial but not mandatory.

Benefits

• Comprehensive health coverage including medical, dental, and vision insurance plans.
• 401(k) plan with company matching contributions to support future financial goals.
• Flexible vacation policy and parental leave to support work-life balance.
• Access to fully accredited on-the-job training programs.
• Opportunities for professional development and career advancement.
• Inclusive company culture emphasizing promotions from within and rapid growth opportunities.
• Wellness initiatives, employee discounts, and additional perks fostering employee well-being.

Equal Employment Opportunity

We proudly uphold a policy of equal employment opportunity. Our hiring decisions are not influenced by race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other legally protected category.