- 경험
- 2~5세
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 3시간전
- 작업 모드
- 사무실에서
- 교육
- Bachelor's degree or diploma in IT or Computer Science
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
Role Overview
Salayel Hospitality is looking for a proactive and technically adept IT Specialist to oversee and maintain the IT infrastructure that supports its hospitality operations. This position plays a vital role in ensuring smooth system functioning, safeguarding data, and providing technology assistance within hotel and serviced apartment settings, thereby enhancing operational efficiency and guest satisfaction.
Key Responsibilities
- Deliver daily IT support services.
- Install, set up, and maintain hardware, software, servers, and network equipment.
- Quickly identify and resolve issues related to systems, networks, POS, PMS, and applications.
- Provide support for hospitality-specific systems including PMS, POS, access control, CCTV, Wi-Fi, and telephony.
- Uphold data security standards through backups, antivirus management, and ensuring system compliance.
- Continuously monitor system performance and address any downtime or connectivity problems.
- Liaise with external vendors and service providers for IT maintenance and enhancements.
- Maintain accurate IT documentation, asset inventories, and standard operating procedures.
- Assist with IT aspects of new property launches, system upgrades, and technology deployments.
- Educate staff on basic IT functions, cyber security awareness, and best practices for system use.
Requirements & Qualifications
- Possess a Bachelor’s degree or diploma in IT, Computer Science, or a related discipline.
- Have 2 to 5 years of experience in IT support roles, with preference for hospitality or multi-site environments.
- Demonstrated expertise in Windows operating systems, networking (LAN/WAN), servers, and hardware issue resolution.
- Experience with hospitality systems like PMS and POS is highly valued.
- Fundamental understanding of cyber security principles, backup processes, and data protection.
- Capacity to support multiple locations and provide on-call assistance as needed.
- Strong analytical, communication, and documentation capabilities.
- Experience working in the UAE hospitality industry is an added advantage.
What We Offer
- A competitive remuneration package.
- An opportunity to contribute to and grow with a dynamic hospitality group based in Abu Dhabi.
- Hands-on exposure to multi-property IT operations and involvement in new property openings.
- A professional and team-oriented work atmosphere.