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Folk Maritime

IT Support Analyst

Folk Maritime

Riyadh, Riyadh Province, Saudi Arabia · 정규직

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경험
2–4 yrs
샐러리
채용 공고
1
게시됨
3시간전
작업 모드
사무실에서
교육
Diploma or Bachelor's degree
적임
Candidates with a diploma or bachelor’s degree in IT, Computer Science, Information Systems, or a related field, and 2–4 years of relevant IT support experience can apply.
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Role overview

Folk Maritime is looking for an IT Support Analyst to keep workplace technology running smoothly, assist employees with day-to-day technical issues, and help maintain reliable office operations across its locations. This role suits someone who enjoys solving problems, supporting users, and working in a fast-moving environment.

Key responsibilities

  • Deliver day-to-day technical assistance to staff and support office systems.
  • Prepare laptops, devices, and user accounts for new employees joining the company.
  • Track, organize, and maintain IT equipment and inventory records.
  • Diagnose and resolve problems related to hardware, software, and network connectivity.
  • Work with vendors and internal stakeholders to close IT support requests efficiently.

Requirements

  • A diploma or bachelor’s degree in Information Technology, Computer Science, Information Systems, or a similar discipline.
  • Between 2 and 4 years of hands-on experience in IT support, service desk, desktop support, or end-user support.
  • Practical exposure to device provisioning, user assistance, access control, and everyday troubleshooting tasks.
  • Strong analytical ability and a customer-focused approach to support.
  • Comfortable communicating in English and Arabic is an advantage.
  • Able to perform well in a busy, changing business setting.

Additional information

This is a full-time, onsite role based in Riyadh, Saudi Arabia.

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