Lead - Supply Planning

About The Team

Swiggy Dineout is shaping India’s premier dining out platform, facilitating over 100 million diners with access to 21,000 partner restaurants across 34 cities. Our goal is to revolutionize dining convenience by offering an extensive variety of restaurant experiences, ranging from quick service and cafes to premium fine dining, while providing customers up to 40% savings on bills via easy app payments.

Job Role

We seek a seasoned MIS specialist to lead critical projects, collaborate with diverse stakeholders, and foster business expansion through insightful reporting and in-depth data analysis. The ideal candidate will be meticulous, cooperative, and adept at juggling multiple priorities, equipped with strong analytical thinking, problem-solving abilities, and relationship-building skills.

Responsibilities

• Lead strategic initiatives focused on sales efficiency and other organization-wide projects to boost growth.
• Manage important projects and reporting efforts, working closely with Account and Cluster Managers.
• Conceive and implement strategic sales efficiency programs such as scorecards, incentive schemes, and reward frameworks.
• Partner with cross-departmental teams to enhance processes and project outcomes.
• Conduct comprehensive analysis of growth metrics and provide actionable insights for Dineout brands.
• Engage regularly with sales personnel to evaluate performance metrics, discern patterns, and drive operational execution.
• Prepare comprehensive reports and narratives for senior leadership; maintain consistent review cycles.
• Generate weekly and monthly insights with root cause analyses to monitor key performance indicators collaboratively with partners and internal teams.
• Coordinate with the Reporting Head on data requisites, governance, and quality assurance measures.
• Develop systems and protocols to detect anomalies in data reporting and maintain accuracy.
• Support the development of self-service analytical tools to minimize manual tasks and enhance decision-making velocity.

Qualifications and Skills

• 3 to 5 years of experience in Business Analytics, After Sales, CRM, or Business Operations roles.
• Advanced analytical capabilities with essential proficiency in MS Excel and SQL.
• Graduate or MBA from Tier 2 or Tier 3 educational institutions.
• Strong communication skills coupled with excellent stakeholder management abilities across functions.

Equal Opportunity

We are committed to equal employment opportunities and consider all qualified candidates without discrimination based on race, religion, gender, disability, or other protected characteristics.