Learning Designer (Training Coordinator)

Position Overview

The Center for Public Leadership & Learning (CPLL), under the City’s Human Resources Department, aims to be the forefront leader in government training by fostering public service professionals through transformative learning solutions. Supporting over 21,000 employees, the center focuses on igniting passion, empowering through education, and enhancing performance. CPLL is not just establishing a learning center but setting a benchmark for government training.

Role Summary

The Learning Designer will join a dynamic team dedicated to creating learner-focused, impactful learning experiences across various delivery platforms including in-person, blended, eLearning, video-based, and virtual instructor-led courses. The role requires utilizing instructional design frameworks and adult learning concepts to develop materials and courses tailored to organizational needs.

Key Responsibilities

• Craft engaging learning experiences and curricula using models like ADDIE and SAM, emphasizing adult learning principles.
• Create facilitator and participant guides, templates, assessments, and job aids that support both physical and virtual learning environments.
• Manage and coordinate all stages and timelines of learning design projects to meet deadlines and milestones.
• Use and assess different learning technologies including authoring tools (Articulate Rise/Storyline, Adobe Captivate), graphic/video software (Adobe Creative Suite, Canva, Vyond), LMS platforms (SCORM, xAPI, cmi5), and emerging AI tools to develop interactive content.
• Collaborate with stakeholders, subject matter experts, designers, and trainers to analyze learner needs, define learning objectives, structure instructional strategies, deliver content, and evaluate outcomes.
• Conduct pilot tests and continuously refine learning materials based on feedback, usability tests, and evaluation data.
• Meet established performance goals and exhibit behavioral competencies.
• Work closely with the CPLL team to support the group’s mission and adopt innovative learning trends to enhance the City’s training ecosystem.

Working Conditions

The position operates in a standard office environment with typical lighting, climate control, and air quality.

Educational & Experience Requirements

A bachelor's degree in psychology, education, personnel management, or a related discipline is required. Candidates must have at least four years of professional experience in formal classroom training and/or curriculum development for adult learners. Relevant professional training experience may be substituted for the educational requirement on a year-for-year basis.

Preferences

• Strong enthusiasm for adult learning in dynamic, rapidly changing environments.
• Direct experience with government or City learning initiatives as an instructional or learning designer.
• Ability to evaluate the impact of formal learning programs effectively.
• Experience in designing and delivering eLearning, digital, or blended learning courses.
• Academic background or knowledge in adult learning or instructional design theories.
• Hands-on expertise with Articulate Rise/Storyline and Adobe Captivate.
• Graphic design skills using Adobe Illustrator/Creative Suite, Canva, or Vyond.
• Experience working with LMS platforms and integrating SCORM/xAPI standards.
• Preference given to qualified veteran applicants, in line with Executive Order 1-6.

Additional Information

• A skills assessment may be administered during the selection process.
• This is not a safety impact position.
• Salary is determined based on qualifications and pay rates for the classification; this role falls under Pay Grade 24.
• Application submissions are accepted only online through the City of Houston's official channel.
• Applicants must pass a pre-employment drug test, physical exam, and verify credentials.
• The City of Houston is an Equal Opportunity Employer committed to diversity and a discrimination-free workplace.