Manager - PMO

About the Role

AB InBev GCC India seeks a highly driven Manager - PMO in Bangalore to lead the Governance and Execution of the Global Business Services (GBS) Operational Excellence (OE) Program. As a critical bridge between GBS India MANCOM and Tower leadership, you will strategize and implement operational priorities, steering projects aligned with 1 to 3 year plans. This role emphasizes data-centric management to track and improve operations continuously.

Key Responsibilities

• Lead end-to-end implementation and success of the company’s OE program within the center, collaborating with internal/external stakeholders and global teams.
• Govern the OE framework by conducting monthly audits, analyzing results, preparing actionable plans, and driving continuous improvement alongside tower teams.
• Create insightful dashboards using Excel and Power BI to analyze performance trends and identify risks, delivering presentations to leadership.
• Benchmark performance against other GBS centers and integrate industry best practices.
• Conduct training sessions on OE frameworks and continuous improvement methodologies such as RCA, PDCA, SDCA, DMAIC, DMADV, and Kaizen as needed.
• Identify and close operational process gaps utilizing project management techniques.
• Promote and support adoption of project management practices tailored for operational initiatives; train and mentor team members accordingly.
• Oversee key operational routines including Shared Communication Meetings, Battle of Towers, RTO governance, NPS, Target Management, Rewards and Recognition, events, stakeholder visits, and engagement programs.
• Challenge existing processes to enhance routine effectiveness and data quality, coordinating with GCC and GBS teams.
• Drive continuous improvements aligned with center targets, demonstrating an understanding of financial metrics such as ZBB, Package, Cost Center, Blueprint, and ROI.
• Exhibit a growth-oriented mindset to uncover and leverage opportunity areas despite challenges.

Required Qualifications and Experience

• Bachelor’s or Master’s degree in Economics, Business Administration, Engineering, or related fields.
• 4 to 8 years of experience leading comprehensive project management, OE programs, and continuous improvement initiatives.

Technical and Functional Competencies

• Expertise in end-to-end project management with meticulous attention to detail.
• Proficient data analysis and advanced reporting skills.
• Strong communication skills in oral, written, and presentation formats for stakeholder engagement.
• Advanced strategic planning and process improvement capabilities.
• Proficient with MS Excel at an expert level, advanced PowerPoint, and intermediate Power BI skills.

Desirable Skills

• Intermediate Power BI competency.
• Project Management certifications such as PMP, PRINCE2, or AGILE at intermediate proficiency.
• Experienced in change management techniques.

Additional Information

A deep passion for beer is highly valued as part of the company culture which emphasizes dreaming big and embracing challenges to create a successful future filled with celebration.