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About The Role
The Well Team seeks an experienced Managing Director to lead its mission-driven organization in Sydney, Australia. This executive leadership position demands a strategic visionary capable of guiding all operational facets while embodying the company's WorkWell™ Model. Reporting directly to the CEO, the Managing Director will oversee five critical departments: National Care, Workforce Deployment & HR, Operations, CFO/Governance/Finance & Compliance, and Marketing. The role emphasizes harmonizing departmental functions to advance exceptional NDIS support services and foster sustainable organizational growth.
Key Responsibilities
- Partner with the CEO to craft and implement strategies aligned with the WorkWell™ Model and organizational mission.
- Lead and mentor heads of departments, creating a unified leadership team that champions excellence.
- Maintain strategic coherence across departments with defined objectives, metrics, and accountability systems.
- Monitor industry trends, regulatory developments, and market changes to ensure long-term organizational success.
- Steer continuous improvement and evolution of the WorkWell™ Model through outcomes evaluation and industry best practices.
- Guarantee the application of the WorkWell™ principles across all departmental operations.
- Utilize the WorkWell™ Model to guide decisions on resource allocation and growth initiatives.
- Exemplify and promote the organization's values, fostering a culture aligned with its unique service philosophy.
Success Indicators
- Inspire and connect teams to the organizational mission.
- Attract, nurture, and maintain top industry talent.
- Balance impactful service delivery with financial sustainability.
- Translate strategic vision into operational outcomes.
- Keep participant-centered care as the primary focus in all decisions.
Job Details
- Employment Type: Full-Time
- Start Date: Immediate
- Department: Executive Leadership
- Reports To: CEO
Key Performance Areas
- Successful execution of strategic plans.
- Participant satisfaction and improved outcomes.
- Financial health and organizational sustainability.
- Development and well-being of teams and organizational culture.
- Innovation, growth, and competitive market positioning.
Qualifications
- Minimum of 8 years in senior leadership roles.
- Experience within healthcare or disability services sectors.
- A comprehensive understanding of the NDIS framework and its ecosystem.
- A proven history of driving organizational growth.
- Strong leadership skills with the ability to guide and inspire teams.