Network Administrator

About BCM Insurance Company

BCM (Bertie & Clinton Mutual) Insurance Company is a prominent member of the Ontario Mutual Community, providing insurance services throughout Niagara and its neighboring regions. Established in 1880 initially to support farmers with fire insurance, BCM has experienced significant growth and multiple brand evolutions. Our core values—Trust, Kindness, Service, and Professionalism—guide all aspects of our organization. Our mission is to offer courteous and expert service to our communities, fostering trust while honoring our legacy. Our vision is to deliver the finest insurance experience by safeguarding our communities through trust, respect, and mutual support.

Committed to our people, BCM has earned recognition as a Great Place to Work and supports the Ontario Living Wage Network. Our workplace culture includes a modern office environment, opportunities for professional growth and training, community volunteering activities, an active social committee, a vibrant company culture, dedication to social responsibility, and a community grant program.

Role Summary

As a Network Administrator at BCM, you will be a key member of our expanding team, focused on managing and supporting our technical infrastructure that supports home, auto, farm, and commercial insurance products. This role involves hands-on responsibility for networking systems, servers, backups, and security within our office environment.

Responsibilities

• Install, configure, and sustain existing and upcoming network infrastructure components.
• Create and maintain comprehensive technical documentation accessible to the IT department.
• Coordinate with external vendors to ensure systems compatibility and regulatory compliance.
• Monitor network and hardware systems, promptly addressing any issues.
• Deliver end-user technical support throughout the organization.
• Engage in IT auditing processes when called upon.
• Investigate and propose improvements for data collection systems.
• Enforce network security by carrying out staff training, software patching, and applying best practices.
• Manage and oversee network backup solutions.
• Evaluate, trial, and deploy network enhancements and new features.
• Communicate effectively both verbally and in writing with team members and stakeholders.
• Perform additional duties as assigned to support organizational needs.

Qualifications and Skills

• Bachelor's degree or diploma in Computer Science, Information Technology, Engineering, or a related technical discipline, or equivalent practical experience.
• Proven experience (5+ years) with Windows and Linux operating systems and networking technologies.
• Hands-on expertise with on-premises servers, storage systems, and networking hardware.
• Familiarity with scripting and configuration management tools.
• Experience with backup technologies and methodologies.
• Proficiency in Microsoft 365, Entra, Azure, and similar platforms.
• Competent in Microsoft Office applications.
• Knowledge of Guidewire software is an advantageous asset.

Additional Information

This is a full-time, permanent position based onsite at our Welland, Ontario office.

Salary range: $70,000 to $95,000 annually.