Network Operations Center Engineer (NOC Engineer)
Riyadh, Riyadh Province, Saudi Arabia · 정규직
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- 경험
- 5년 이상
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 3시간전
- 작업 모드
- 사무실에서
- 교육
- Bachelor's degree in IT, Computer Science, or a related field
- 적임
- Candidates must meet Saudization requirements applicable within Saudi Arabia.
- 재개하다
- 신청 시 필수 사항
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직무 설명
Role Overview
Take charge of daily NOC functions on behalf of the client, ensuring incidents are addressed promptly without compromising service standards.
Key Duties
- Manage escalation of incidents between internal departments and external vendors.
- Oversee critical incident monitoring with consistent updates to relevant stakeholders.
- Lead coordination of troubleshooting efforts, engaging appropriate technical teams.
- Maintain oversight of incident resolution progress with strict adherence to SLA commitments.
Qualifications
- Possess a bachelor's degree in Information Technology, Computer Science, or a closely related discipline.
- Minimum of five years' experience in system administration or network operations center roles.
- Demonstrated expertise in managing incident response and escalation workflows.
- Strong skills in communication, coordination, and managing stakeholder relationships.
- Preferably familiar with ITIL frameworks and network monitoring applications.
- Emphasis on candidate eligibility under Saudization policy.