Operations Assistant

Overview

The Operations Assistant position is based in Kampala, Uganda and reports directly to the Operations Manager. This role supports daily operational activities to ensure the smooth functioning of the company. Responsibilities include managing personnel, overseeing the vehicle fleet, monitoring timely staff attendance, ensuring on-time delivery of client orders, maintaining adequate stock levels, and guaranteeing complete client satisfaction in service delivery.

Key Responsibilities

• Support the Operations Manager in daily management of company operations.
• Assist in leading and developing the team by providing guidance, training, and opportunities for growth.
• Oversee the vehicle fleet to maintain mechanical soundness and presentability.
• Monitor staff attendance and report any discrepancies to management.
• Ensure punctual delivery of client orders and communicate any challenges to the Operations Manager.
• Maintain sufficient inventory and aid in stock procurement as needed.
• Supervise staff duties at headquarters and remote branches, ensuring professional appearance and task completion.
• Help establish standard operating procedures where lacking and enhance existing processes.
• Participate in weekly meetings to evaluate and improve operational workflows.
• Ensure compliance with health and safety guidelines.
• Contribute to all facets of business operations management as required.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or related discipline.
• At least two years in a similar operational support role.
• Strong written and verbal communication capabilities.
• Ability to juggle multiple priorities and manage time efficiently.
• Experience in fleet management and basic vehicle maintenance knowledge preferred.
• Understanding of health and safety policies.
• Exceptional problem-solving skills with creative and strategic thinking.
• Proficiency using the Microsoft Office suite.
• Detail-oriented and capable of thriving in a fast-paced, dynamic work environment.

Additional Information

This role is a full-time employment opportunity with salary aligned to experience. Applicants are encouraged to submit their resume and cover letter for consideration. Terms and conditions apply.