Operations Coordinator

About Konica Minolta

Konica Minolta is a forward-thinking and resilient company that continuously adapts and innovates. Its award-winning product range encompasses printing, scanning, copying, cloud storage, and robotic solutions, aimed at enabling organizations to handle information more efficiently. The company fosters a flexible work environment, celebrates diversity, promotes wellbeing through various activities and events, and is committed to building an inclusive workforce as diverse as its technologies. It strongly encourages applications from women and individuals from diverse backgrounds.

Role Overview

The Operations Coordinator will play an essential role within the Operations team, ensuring the timely delivery of multi-functional devices and printers to customers. This role requires coordination with logistics partners, account managers, supply chain, and service teams to ensure seamless operations. Ideal candidates enjoy multitasking, problem-solving, and being the dependable resource who ensures processes run without a hitch.

Key Responsibilities

• Organize, schedule, and oversee deliveries to guarantee customers receive their products promptly
• Verify product availability and maintain accurate inventory with coordination from inventory teams
• Provide clear, timely communication to customers and sales staff to ensure transparency and excellent service
• Deliver outstanding customer support by resolving issues and facilitating a smooth delivery process
• Keep detailed and accurate records in SAP, including customer notes, delivery confirmations, and feedback
• Collaborate closely with national warehouses, state workshops, logistics, and service teams to enhance operational efficiency
• Participate in initiatives aimed at improving delivery operations and contribute innovative ideas

Candidate Requirements

• A collaborative team player who thrives on cooperation
• Exceptionally organized with the ability to handle several tasks simultaneously
• Effective and confident communicator with strong interpersonal abilities
• Experience with delivery coordination is advantageous, though a positive attitude and eagerness to learn are equally valued
• Proficient with delivery tracking tools and relevant software systems
• Meticulous attention to detail and commitment to quality standards
• Flexible and motivated by working in a fast-moving, dynamic workplace
• Must be an Australian citizen or permanent resident

Successful candidates are subject to background screening in accordance with company policies.

What Konica Minolta Offers

Employees will benefit from an inclusive and supportive atmosphere where they can influence change, thrive through collaboration, and develop their careers. The organization prioritizes ethical behavior, corporate responsibility, and diversity. Equal opportunity employment is actively promoted regardless of gender, age, sexual orientation, ethnicity, religion, or disability. Applicants needing accommodations during recruitment are encouraged to request support.