Payroll Administrator

About the Company

A respected and established firm is seeking a Payroll Administrator to join its finance team. This role offers the chance to work collaboratively in a customer-centric environment supporting diverse payroll operations while actively participating in process improvements and business projects, all within a values-driven workplace committed to service excellence.

Role Overview

As the Payroll Administrator, you will manage end-to-end payroll processing across weekly, monthly, and quarterly payment cycles, ensuring accuracy, compliance, and timely delivery of all payroll transactions.

Key Responsibilities

• Process payroll payments, statutory deductions, and third-party remittances.
• Support compliance with PAYE regulations including RTI submissions and year-end procedures.
• Address payroll and pension queries, delivering excellent customer service.
• Collaborate closely with HR, Finance, and other teams to maintain payroll accuracy.
• Assist with payroll-related projects, system upgrades, and implementations.
• Maintain payroll controls, perform reconciliations, and ensure compliance.
• Investigate payroll issues and escalate technical problems when necessary.
• Drive continuous improvement initiatives to boost payroll efficiency and service quality.

Qualifications and Skills

• Comprehensive payroll experience covering all aspects of payroll processing.
• In-depth understanding of current UK payroll legislation and HMRC standards.
• Strong aptitude for customer service and stakeholder relationship management.
• Proven ability to handle complex payroll inquiries accurately.
• Effective written and verbal communication skills.
• Advanced skills in Excel, including VLOOKUP, with proficiency in Microsoft Word and Outlook.
• Proactive, adaptable, and able to meet deadlines in a fast-moving environment.
• Experience identifying and leading process enhancements.

Benefits and Work Environment

• Work within a supportive, collaborative payroll team.
• Exposure to intricate payroll processes and specialized projects.
• Ongoing opportunities for professional growth to expand payroll knowledge.
• A varied role combining payroll execution, customer service, and project involvement.
• Contribute to initiatives aimed at improving payroll operations in a reputable organisation.
• Participate in a positive, values-centered culture emphasizing teamwork, innovation, and service.